Frequently Asked Questions
Discover answers to commonly asked questions about accessible travel.
About Wheel The World
Founded by Alvaro Silberstein, a C6 quadriplegic with a love for adventure, Wheel the World is the expert solution for accessible travel. Travelers can book hotels, experiences, multi-day trips, group tours, and transportation with all of the accessibility details provided. We believe travel should be an experience available for everyone, regardless of physical abilities.
Wheel The World is an international company headquartered in Berkeley, California, and Chile. We have team members located across the globe, from Belgium and France to Mexico.
Yes, we specialize in providing wheelchair accessible travel options to various destinations worldwide. Whether you're looking for wheelchair accessible hotels, activities, transportation, mobility rentals, cruises, or tours, we can help you plan your trip according to your needs.
Accessibility Guarantee
Our team visits each hotel and room to make an accessibility report. We carefully map every detail, take measurements and photos to record and show the accessibility of the places we offer.
Yes, all the rooms we offer are accessible. Everyone is different, so we always check that the hotel and room features match your needs.
We pay "mappers" to visit to the hotels, take photos and with a measuring tape gather over 300 data points per hotel.
Booking with Wheel the World not only ensures compliance with country regulations, but also what is not regulated (e.g. bed height), through accessibility information mapped at each hotel, as well as a personalized and hassle-free experience, ensuring that all your specific accessibility needs are met with expert attention.
Accessibility of Tours and Accommodations
Our accommodations are meticulously vetted to ensure accessibility tailored to your needs. Instead of simply stating that the rooms are accessible, we gather detailed information about each hotel or accommodation's accessibility features. This includes specifics like doorway widths to accommodate wheelchairs, bed height, and the type of accessible shower available in the bathroom. By providing this level of detail upfront, you can make an informed decision about your stay with confidence.
Roll in shower, bathroom and bed measurements and characteristics are our priority. However, we map every accessibility detail of the room and the hotel.
Accessible travel has long been a one-size-fits-all approach. This "solution" doesn't take into account that every individual with a disability has varied and unique requirements. This is why at Wheel the World, travelers can create an "accessibility profile" where users can provide the accessible needs that suit them best. As a result, booking hotels, experiences, and multi-day trips will be catered to travelers needs. ๐๐ถ๐น๐น ๐ผ๐๐ ๐๐ผ๐๐ฟ ๐ฎ๐ฐ๐ฐ๐ฒ๐๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ ๐ฝ๐ฟ๐ผ๐ณ๐ถ๐น๐ฒ ๐ณ๐ผ๐ฟ ๐ณ๐ฟ๐ฒ๐ฒ: https://bit.ly/48ZQHa5
Our tours are designed to accommodate a wide range of disabilities. Our team of travel experts can assist you in finding the right tour that meets your specific accessibility needs.
Yes, guides and assistants are available at all our destinations. Our tourism professionals undergo thorough training to ensure they can provide a fully accessible experience.
Yes, you are welcome to bring your caregiver if you require full-time assistance during the tours.
Yes, the itineraries provided are flexible and can be customized to align with your interests and needs. Our travel expert team will work with you to personalize your itinerary.
Absolutely! We offer a variety of tours that can accommodate power wheelchairs. While some city tours are accessible directly in a power wheelchair, other outdoor activities may require a transfer to a trekking wheelchair. Our team will assist you in finding a trip that suits your individual needs and interests.
You can choose our services if you have a disability or if you are a senior too. No matter if you are a manual or power wheelchair user, or if you can handle a few steps, this trip adapts to your needs.
Wheel the World can train the staff of each hotel and activity on accessible tourism and certify them with the Wheel the World Academy.
Travel Agent Services
Yes, we provide travel agent services and have experience in booking accessible travel plans for individuals with disabilities. Our team can help you plan and book your trip, taking into account your accessibility requirements.
No. We offer activities, tours, accommodations, and transportation a la carte and packages that include a combination of all of the above. Transportation within the destination is included in some tours, but varies based on the tour. Flights to and from the destination are not included.
Absolutely, we provide assistance with arranging accessible accommodation, transportation, and other travel logistics. Just let us know your requirements, and we'll work to ensure your travel needs are met.
Our travel agents are experts in accessibility, they can arrange transportation, rentals, special equipment, caregivers and much more, so that you don't have to worry about anything. We have specialized suppliers in each city on our tours.
We've got you covered! Contact us if you have any issue, weโll solve it as quickly as possible.
No, our travel experts will help you with your trip without extra fees.
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