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Hacienda Real del Caribe Hotel

hotel

Avenida 10 Esquina Calle 10 Norte, 77710 Playa del CarmenShow map

Dates & guests

    The outdoor pool has a long handrail. There is plenty of space around the poolside.
    This room has 2 queen-sized beds with a central nightstand. There is an armchair, a workstation, and a electric ceiling fan.
    Access to the hotel is from the sidewalk. There are 2 small steps leading to large, manual, glass doors.
    There are 2 accessible parking spaces in front of the hotel entrance. There are 2 small steps leading to the doors, with a ramp next to them.
    The spacious, step-free entrance has a seating area. There are hazard stripes on the floor.

    +8 photos

    • Wifi access

      Free
    • Smoke-free place

    • Swimming pool

      Free
    • Room service

      $
    • Air Conditioning


    About this property

    You'll find Hacienda Real del Caribe Hotel at the center of Playa del Carmen. It is accessible to Pier Nevaga and Downtown Playa del Carmen. Accordingly, this 4-star hotel offers a smoke-free space with many amenities for its guests' convenience. Furthermore, you'll find an outdoor swimming pool accessible to guests. Additionally, they offer ticket or tour assistance, medical assistance, wedding services, and more. More importantly, guests can relax at its sauna and spa center. You can also spend some time at its tennis courts. Guests can choose from 58 rooms, all fully equipped with air-conditioning units. Moreover, guests can request cots or cribs. In addition, all rooms have restrooms with free toiletries. Furthermore, you can use the in-room safe, iron, direct-dial phone, and coffee maker. More importantly, guests with mobility issues can request to book their adapted rooms. For breakfast, guests can request room service. Alternatively, you can dine at its restaurant for an additional charge. Additionally, you can go to its cafeteria to grab a quick lunch or coffee. You may also just chill while thinking about your travel plans for the day. Moreover, the hotel is close to La Senda. It is a restaurant famous for its authentic Mexican dishes.
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    Rooms with verified accessibility information

    Double queen room

    The spacious room has 2 queen-sized beds, with a central nightstand, a closet and an electric ceiling fan.
    The spacious room has 2 queen-sized beds with a central nightstand. There is also a large closet.
    The ensuite has a step to get into the bathtub. There is a sink with a lever faucet and a mirror.

    +2

    2 queen - 4 guests - Ensuite bathroom

    Guaranteed accessibility features

    • Shower grab bars

    • Handheld shower head

    • Wide bathroom door

    • Low shelves

      Air Conditioning

      Flat screen tv

      Hair dryer

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    Hotel general accessibility

    Top features

    • Pool ramp OR sloped entry

    • Step-free entrance

    • Wide door entrance

    • Elevator

    Personal Accessibility Match

    Traveler reviews

    Location

    Avenida 10 Esquina Calle 10 Norte, 77710 Playa del Carmen, Mexico

    Important information

    • Check-in: between 04:00 PM and 12:00 AM.

    • Check-out: until 12:00 PM.

    • Spoken language(s): English, Spanish, French, Italian, Portuguese

    • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

    • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

    • A valid credit/debit card and photo ID is required at check-in.

    Extra fees

    • Fee for continental breakfast: approximately USD 10 for adults and USD 8 for children
    • Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 2)
    • Airport shuttle fee per child: USD 25 (one-way), (from 1 to 7 years old)
    • Early check-in fee: USD 20 (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Policies

    • Pool access available from 8:00 AM to 9:00 PM.
    • No pets and no service animals are allowed at this property.
    • Contactless check-out is available.