Grand Velas Riviera Maya

resort

Carretera Cancun Tulum Km 62, Playa Del CarmenShow map

  • Airport shuttle ($)
  • Housekeeping
  • Laundry / dry cleaning services ($)
  • Beachfront
  • Business center

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Rooms with verified accessibility information

Grand class

1 king bed - 2 guests - Private bathroom

Guaranteed accessibility features

  • Roll in shower

  • Shower seat

  • Room smooth flooring

  • Free turning space +152 cm

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Resort general accessibility

Top features

  • Wide door entrance

  • Roll in shower

  • Shower seat

  • Wide door

Assistance & Guidance

Type of assistance available

  • Push / carry wheelchair
  • Carry bags / belongings
  • Transfers (ex: transfer the guest from the wheelchair to a taxi)
  • Assistive guidance for visual or hearing disabilities when requested

Service dogs allowed

    No hearing disability guidance

      Visual disability guidance

      • Auditory guidance

      Wheelchair available

        Location

        Carretera Cancun Tulum Km 62, Playa Del Carmen, Quintana Roo 77710

        Important information

        • Check-in: from 03:00 PM.

        • Check-out: until 12:00 PM.

        • Spoken language(s): English, Spanish.

        • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

        • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

        • A valid credit/debit card and photo ID is required at check-in.