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Occidental at Xcaret Destination - All Inclusive

resort

Carretera Federal Chetumal- Puerto Juarez Km 282, 307, 77710 Playa del CarmenShow map

The spacious room has 2 full-sized beds with a central nightstand. There is a wall-mounted TV, a mirror, a cabinet, and an electric fan.
There are 2 roads with a big thatched building in the center.
There is a drive-up entrance to the hotel.  There is a huge, step-free area leading to the reception desks.
Access to the hotel is along a wide, step-free corridor with padded seating on one side.
The spacious, step-free reception area has a high check-in desk. There is also a wall-mounted TV.

+10 photos

  • Wifi access

    Free
  • Smoke-free place

  • Beachfront

  • Swimming pool

    Free
  • Playground


About this property

The Occidental at Xcaret Destination hotel is an all-inclusive 5-star resort in Mexico. It features 765 recently renovated rooms and suites. Each one has a terrace or balcony overlooking the surrounding gardens. Also, the hotel offers access to a range of amenities asides from a fitness center. These include 7 swimming pools, a dolphinarium, and a private bay with soft white sand. Additionally, the hotel is located in the heart of the Riviera Maya. This allows guests to explore the surrounding area easily. Also, the hotel is accessible, making it an excellent option for guests with disabilities. The hotel offers luxurious, modern lodgings. Different bed sizes are available, including the queen and king. Also, each room features a private bathroom with a shower or bathtub. However, upgraded suites have separate living rooms. They also have whirlpool tubs and coffee makers. Additionally, the rooms have a work desk, a safe, air conditioning, and free wifi. Also, the rooms are accessible via accessible elevators. The hotel provides in-room dining. There are also 11 restaurants on-site, each with different cuisine and 9 bars. Visitors can select a snack, a casual or gourmet meal, or a romantic candle-lit evening. A snack bar and kid-friendly buffets are also available. In general, visitors can order everything specially. However, this is usually at an extra charge.
  • accessibility
    Accessibility guaranteed

    Stay in the accessible room you requested or get your money back.

  • check
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    Travel with peace of mind: contact our Support team anytime on your trip.

  • support
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    We confirm the room is accessible and exactly what you booked.

  • price
    Best rate promise

    If you find the same room for less elsewhere, we’ll match the price.

Resort general accessibility

Top features

  • Wheelchair accessible pool

  • Step free entrance

  • Wide door entrance

  • Accessible path of travel

Personal Accessibility Match

Reviews from our guests

Location

Carretera Federal Chetumal- Puerto Juarez Km 282, 307, 77710 Playa del Carmen, Mexico

Important information

  • Check-in: from 03:00 PM.

  • Check-out: until 11:00 AM.

  • Spoken language(s): English, Spanish, French.

  • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

  • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

  • A valid credit/debit card and photo ID is required at check-in.