Type of assistance available

Service dogs allowed

Hearing disability guidance

Visual disability guidance

Wifi access ($)

Business center

Smoke-free building

Bar onsite

Breakfast in the room

Restaurant onsite

24-hour front desk

Baggage storage

Air Conditioning

Heating

Pet friendly

Room service ($)

Parking ($)

Free fitness center

Internet

Facilities

Food and services

Front desk services

General

Parking

Wellness

Cleaning measures

Safety measures

Social distancing measures

The Gwen, a Luxury Collection Hotel, is an authentic Art Deco hotel overlooking Lake Michigan. Set in an architecturally renowned high-rise building just off Michigan Avenue in Chicago, this 4-star property offers a great base to explore the city, with luxury on-site amenities like a fitness center, bar, and restaurant. 

All rooms have a sleek design and are heated and air-conditioned. Some rooms are adapted for guests with disabilities and have a bedside telephone, visual notifications on the smoke detector and fire alarm, and Braille or large print guidance for the telephone, TV, thermostat, and minibar. Some accessible ensuite bathrooms have a roll-in shower with a small threshold, grab bars, a handheld showerhead, and a shower seat. 

Free tea and coffee are available daily in the lobby of The Gwen. Open for dinner from Tuesday to Saturday, Kostali By Naha restaurant serves Mediterranean cuisine, drawing flavors from France, Spain, Italy, Greece, and Morocco. Upstairs at The Gwen is the hotel's bar, and it offers delicious cocktails and snacks in a lounge atmosphere with views over the city skyline. 

Navy Pier is only 1.4 km (0.9 miles) from The Gwen, and Willis Tower is 2.2 km (1.4 miles) away. Millennium Park is 1 km (0.6 miles) away. O’Hare International Airport is 27.5 km (17 miles) away.

Spoken language(s): English, Bosnian, Spanish, Indonesian, Chinese.

The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

A valid credit/debit card and photo ID is required at check-in.

Midway International Airport MDW

Chicago O'Hare International Airport ORD

Closest Airports

Millennium Station

Millennium Park

Art Institute of Chicago

DePaul University

Chicago Board of Trade Building

Willis Tower

Navy Pier

Union Station

Guaranteed Rate Field

Wrigley Field

Top attractions

Chicago Tribune Tower

Wrigley Building

American Medical Association Headquarters

Arts Club of Chicago

Bridgehouse and Chicago River Museum

Marina City

Michigan Avenue

Time Life Building

What's nearby

An accessible guest room with a carpeted floor, a king-sized bed, an armchair and large windows with a city view.

The Gwen hotel, in an Art Deco high rise building.

The hotel entrance for cars.

The hotel entrance, via a revolving door with step-free double doors to either side.

The hotel lobby, with smooth floors and several seating areas.

The hotel lobby, with a seating area on a large rug in front of an art installation.

The hotel lobby, seen from a different angle looking towards a large staircase.

A seating area in the lobby, with a corner sofa and a coffee table.

The lobby, with smooth floors and large rugs.

The on-site restaurant with smooth floors, small tables and a long bar with bar stools.

The on-site restaurant, which has step-free access.

The on-site restaurant, seen from a different angle.

The restaurant terrace with a table with a fire pit.

The restaurant terrace, with city views.

The restaurant terrace, seen lit up at night with the fire pits turned on.

The elevator, seen with the doors closed.

The elevator, seen with the doors open and with enough space to accommodate a wheelchair.

The deluxe king room, with a carpeted floor, a king-sized bed, bedside tables, an armchair and a desk.

The ensuite bathroom, with a tiled floor.

The ensuite bathroom with a large roll-in shower with grab bars, a handheld shower head and a shower seat.

A meeting room with a carpeted floor, a long table and several chairs.

An event room with chairs and tables in rows facing a projector screen.

An event room with a carpeted floor and round tables set for a meal.

A line of sinks in a public accessible bathroom.

A public accessible bathroom with a toilet cubicle with grab bars.

A terrace with outdoor sofas and a view of the city, with Lake Michigan in the distance.

The Gwen, a Luxury Collection Hotel

Access

Type of entrance

Handrails

Ramp inclination 

Door width

Door operation

Tactile guidance path

Building access

Lobby at building entrance level

Lobby entrance

Lobby floor

Front desk

Hearing disability guidance 

Lobby

Type of public restroom

Designated for people with disabilities

Access 

Inside public restroom

Door handle

Restroom turning space

Toilet grab bars available

Toilet height

Sink clearance 

Faucet handle

Public restroom

Elevator door width

Elevator interior depth

Elevator interior width

Height of elevator buttons 

Panel controls for people with visual disabilities

Mirror inside elevator opposite to door

Elevator

Restaurant entrance at ground level

Access to seating area

Seating

Type of tables

Space between tables

Terrace floor

Terrace clear of obstacles

Terrace turning space

Terrace seating

Up stairs at the Gwen

Restroom access

Inside restroom

Restroom door width

Restroom door handle

Turning space

Toilet grab bars 

Smoke-free rooms

Safe

Safety and security

Step-free access

Bathroom door direction

Bathroom Access

Turning space more than 60 in

Step-free access inside

Type of floor

Light dimmer

Light switches between 15-48 in

Power outlets between 15-48 in

Bathroom Interior

Type of toilet grab bars

Toilet

Shower type

Shower grab bars

Handheld showerhead

Lowest showerhead height

Shower seat

Type of shower seat

Emergency cord

Shower

Total sink height

Space under sink

Height of space under sink

Depth of space under sink

Sink

This room has a king-sized bed. There is a bedside telephone and visual notifications are installed on the smoke detector and fire alarm. Braille or large print guidance is available for the telephone, TV, thermostat and minibar. The ensuite bathroom has a roll-in shower with a small threshold, grab bars, a handheld shower head and a fixed shower seat. The toilet has grab bars.

The deluxe king room, looking towards the large windows, with an armchair in the corner of the room.

The deluxe king room, with bedside tables on both sides of the large bed.

The deluxe king room, with a closet with hanging space, bathrobes, an ironing board and an iron.

The ensuite bathroom with a sink.

The ensuite bathroom with a toilet with turning space and grab bars.

Deluxe king room

Entrance

Height from floor to mirror less than 39 in

Desk knee-clearance

Height from floor to fridge between 15-48 in

Bedroom Interior

Bed height

Mattress

Free space on side of bed

Free space under bed

Electric bed

Bed hoist

Telephone reachable from bed

Light switch reachable from bed

Drawers available

Drawers between 15-48 in

Closet available

Closet railing between 15-48 in

Closet

Featuring a private terrace, this suite has a king-sized bed. There is a bedside telephone. The ensuite bathroom has a roll-in shower with a small threshold, grab bars, a handheld shower head and a fixed shower seat. The toilet has grab bars.

The junior suite, with a king-sized bed, a carpeted floor, bedside tables and a sofa.

The junior suite seen from a different angle, looking towards the chest of drawers and TV opposite the bed.

The junior suite, with a desk with a chair, telephone and lamp.

The junior suite seen from a different angle, looking towards the door.

The junior suite roll-in closet, with a carpeted floor, hanging space, bathrobes, a safe and a luggage rack.

The ensuite bathroom, with a toilet with turning space and a grab bar.

The ensuite bathroom with a large roll-in shower with grab bars and a fixed shower seat.

Junior king suite

Complimentary toiletries

Flat screen tv

Hair dryer

Iron

Bathroom and bedroom amenities

Free bottle of water

Room service

Height adjustable showerhead

1 King Bed
Overlooking the city
Internet - WiFi 
Entertainment - 65-inch LCD TV, premium channels, and iPod dock
Food & Drink - Refrigerator, 24-hour room service, and free bottled water
Sleep - Frette Italian linens, a pillow menu, blackout drapes/curtains, and bed sheets 
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Grab bar near toilet
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking


Junior Suite, 1 King Bed

The Gwen, a Luxury Collection Hotel

521 North Rush Street, River North, Chicago, IL 60611Show map

Deluxe king room

Guaranteed accessibility features

Junior king suite

Guaranteed accessibility features

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Hotel general accessibility

Top features

Assistance & Guidance

Type of assistance available

Service dogs not allowed

Hearing disability guidance

Visual disability guidance

Location

Important information