Type of assistance available

Service dogs allowed

Hearing disability guidance

Visual disability guidance

Wheelchair available

Free wifi access

Laundry / dry cleaning services ($)

Beachfront

Event room

Free swimming pool

Garden

Meeting room

Playground

Smoke-free building

Babysitting/ child services ($)

Bar onsite

Restaurant onsite

24-hour front desk

Baggage storage

Currency exchange

Air Conditioning

Car rental

Room service ($)

Free parking

Free fitness center

Spa ($)

Internet

Cleaning services

Facilities

Family services

Food and services

Front desk services

General

Parking

Wellness

Cleaning measures

Safety measures

Social distancing measures

The Emporio Cancun Hotel is a 3.5-star hotel situated directly on the beautiful sands of a Mexican beach on the Yucatan Peninsula. This luxurious beachfront hotel is 15 miles (24.14km) from Cancun International airport and a 3-minute walk from the Cancun Museum of the Maya. At the Emporio Cancun hotel three outdoor swimming pools, two bars, two restaurants, a 24-hour fitness facility, and a playground are all accessible to customers. 

Emporio Cancun has 400+ rooms where you can get king beds, two double beds, or Murphy bedrooms. The spacious tropically themed rooms have DVD players, terraces, TV, and Wi-Fi. Furthermore, the rooms feature wall beds, ocean views, a kitchen, and a living room, and all rooms have a microwave, coffee maker, and mini fridge. Private luxury bathrooms include a walk-in shower and a hairdryer. 

The hotel's all-inclusive service includes la carte meals, snacks, and localized drinks, which also covers traditional beverages and meals. Furthermore, guests can enjoy meals at 2 onsite restaurants which provide both Italian and international cuisines. It also has a coffee shop and a pool bar.

The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

A valid credit/debit card and photo ID is required at check-in.

Cancún International Airport CUN

Cozumel International Airport CZM

Closest Airports

AMERIMED Hospital Cancun

Cancun Bullfight ring

Estadio Olímpico Andrés Quintana Roo

Beto Avila Stadium

Cancun Government Palace

Cristo Rey Church

Parque las Palapas

Cancun Bus Station

Cancun Underwater Museum

San Miguelito Beach

Playa Delfines

Playa Ballenas

Playa Marlin

Playa Punta Nizuc

Top attractions

Mayan Museum

El Rey mayan ruins

Backstage Theatre

Wet 'n Wild Cancun

Universidad Anahuac Cancun

What's nearby

An aerial view of the hotel and pool complex.

Access to the hotel is from the sidewalk, which has tables and chairs. There are 3 steps leading to a set of automatic glass sliding doors. To the right is a flight of steps leading to the next floor.

There is a wide ramp wiith anti-slip stripes leading to the hotel entrance round the corner. There are no handrails

There is a wide ramp with anti-slip stripes leading to the hotel entrance around the corner. There are no handrails.

Access to the hotel is through 2 glass sliding doors. There are 3 steps leading up to the doors from the sidewalk.

The small all-glass elevator has handrails.

The spacious reception area has a long high check-in desk with two lowered sections attached to the front of the desk. There are also queueing barriers.

The spacious lobby has assorted coffee tables, sofas and movable chairs.

The spacious room has 2 double beds with a central nightstand. There is an accessible countertop with a movable chair, cabinet and a wall-mounted TV. There are glass doors leading to a balcony with a seaview.

The narrow shower stall has 1 small grab bar, a fixed shower head, and a control lever.

The spacious dining area has fixed padded benches and assorted tables and movable chairs. There is a serving counter at the far end of the room.

There is a ramp with a handrail leading down to the beach.

The beach bar has a high counter with swing-chairs.

The outdoor pool has a seaview and a covered bar extending into the pool. Next to the bar there is a handrail to enter the water. The poolside is filled with loungers and along one side there are narrow anti-slip mats.

The spacious restroom has a grab bar and low paper dispenser.

Emporio Cancun

Step-free access

Steps to enter

Height of steps

Type of entrance

Handrails

Stairlift

Ramp inclination

Door width

Door operation

Building Access

Lobby at building entrance level

Type of floor

Front desk

Lobby

Type of public restroom

Designated for people with disabilities

Step-free access inside

Door handle

Turning space more than 152 cm

Toilet grab bars available

Toilet height

Sink clearance

Faucet handle

Public Restroom

Elevator interior depth

Elevator interior width

Height of elevator buttons

Panel control for people with disabilities

Mirror inside elevator opposite to door

Elevator

Restaurant entrance at ground level

Clear of obstacles

Buffet or self service area

Step-free access to buffet area

Buffet countertop height

Cúa

Cúa Terrace

Step-free access to seating area

Seating

Type of tables

Space between tables

Sunset grill

Sunset grill Restroom

Legacy room

Outdoor amenities

Sunbed height

Pool facilities

Pool entrance

Swimming Pool

Water entrance

Restroom in beachfront area

Restaurant in beachfront area

Complimentary toiletries

Free extra bed available

Hair dryer

Iron

Flat screen tv

Bathroom and bedroom amenities

Smoke-free rooms

Coffee maker

Safe

Safety and security

Bathroom door direction

Bathroom Access

Light dimmer

Light switches between 40-120 cm

Power outlets between 40-120 cm

Bathroom Interior

Type of toilet grab bars

Toilet

Shower type

Shower grab bars

Handheld showerhead

Lowest showerhead height

Shower seat

Type of shower seat

Type of portable shower seat

Emergency cord

Shower

Total sink height

Space under sink

Height of space under sink

Depth of space under sink

Sink

The spacious ground-floor room has a king-sized bed, double sofa bed and a small coffee table.There are built-in closets, cabinets with drawers and tea-and-coffee making facilities, and a workstation with a movable chair. Glass doors provide step-free access to an outdoor seating area.

The spacious room has a king-sized bed, 1 double sofa bed and a small coffee table.There is a nightstand with a wall-mounted lamp

The roll-in shower stall has a small step/sill. Outside the shower there is a wooden stool with bath linen and a wall-mounted mirror.

The restroom has 2 grab bars and low paper dispensers.

The spacious shower stall has handheld and fixed shower heads, 1 grab bar, and a movable shower seat.

Deluxe king room

Entrance

Height from floor to mirror less than 100 cm

Desk knee-clearance

Height from floor to fridge between 40-120 cm

Bedroom Interior

Bed height

Mattress

Free space on side of bed

Free space under bed

Electric bed

Bed hoist

Telephone reachable from bed

Light switch reachable from bed

Drawers available

Drawers between 40-120 cm

Closet available

Closet railing between 40-120 cm

Closet

Balcony

Turning space

The room has 2 double beds, a built-in cabinet with tea-and-coffee making facilities, a work station with a movable chair, and a wall mounted TV.

The room has 2 double-beds with a central nightstand. There is a telephone and wall mounted lamps.

The narrow restroom has low paper dispensers but no grab bars.

The sink unit has shelving underneath with bath linen and a hairdryer and a towel rail in front. Above the sink there is a mirror, a plug socket, and a vanity mirror.

Double deluxe room

Emporio Cancun

Boulevard Kukulcan Retorno Gucumatz Km 17 L49 Zona Hotelera, 77500 CancúnShow map

Accessible rooms

Deluxe king room

Guaranteed accessibility features

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Resort general accessibility

Top features

Assistance & Guidance

Type of assistance available

Service dogs not allowed

No hearing disability guidance

No visual disability guidance

Wheelchair available

Location

Important information