Krystal Cancun(4-star resort)

Paseo Kukulcan Km 9 lotes 9 y 9 A, 77500 Cancún, Mexico
This room has 2 full-sized beds with a central nightstand. There are 2 chairs, a table, a mini-fridge, a wall-mounted TV and a workstation.
Access to the hotel is through 2 automatic sliding doors. There is a driveway and six steps leading to the entrance. There are no handrails.
Access to the hotel is through a sliding glass door. The entrance is paved and step-free.

Hotel accessibility information

Building Access

Step-free access: No

Steps to enter: 5

Height of steps: 10 cm

Swimming Pool

Type of entrance: Elevator / lift, fixed ramp

Pool entrance: Pool lift, high steps, low steps

Step-free pool area: Yes

Lobby

Lobby at building entrance level: Yes

Front desk: Standing front desk

Type of floor: Smooth (tile, ceramic, hardwood or similar)



Accessible rooms

Accessible room city view

Accessible room city view

2 double / full beds - 4 guests - Ensuite bathroom

Accessible room ocean view

Accessible room ocean view

2 double / full beds - 4 guests - Ensuite bathroom

Review all reliable accessibility information

Get the best price guaranteed

Save time! We call the hotels for you

The Krystal Cancun is a 4-star luxury all-inclusive hotel located conveniently in the heart of the hotel district, Zona Hotelera. This hotel has everything you need for a day in the sun: a white sand beach, chaise lounges, and umbrellas. Moreover, the gym in this accessible destination provides aerobics sessions for those interested. Also, you may find beach volleyball, a hair salon, and dry cleaner/laundry services.

The hotel's beautifully-designed rooms and suites cater to every type of guest. You may choose from a wide range of accommodations, including spacious family rooms, standard g...
The Krystal Cancun is a 4-star luxury all-inclusive hotel located conveniently in the heart of the hotel district, Zona Hotelera. This hotel has everything you need for a day in the sun: a white sand beach, chaise lounges, and umbrellas. Moreover, the gym in this accessible destination provides aerobics sessions for those interested. Also, you may find beach volleyball, a hair salon, and dry cleaner/laundry services.

The hotel's beautifully-designed rooms and suites cater to every type of guest. You may choose from a wide range of accommodations, including spacious family rooms, standard guest rooms, and opulent suites. Also, each room has a variety of bed sizes, a 24-hour room service menu, and a LED TV. In addition to the tea/coffee maker, free wifi and accessible amenities.

Aside from on-site breakfast, the finest local and international cuisine is available here. In addition to three restaurants serving a variety of cuisines, it has three bars to quench your thirst and an all-inclusive rate that won't break the bank. Furthermore, guests also can visit Hacienda el Mortero Restaurant, located about 1.4 km (0.87 mi) from the hotel. It serves delicious meals, including vegan options.


Accessibility features

  • Type of assistance available

    Push / carry wheelchair

    Transfers (ex: transfer the guest from the wheelchair to a taxi)

    Assistive guidance for visual or hearing disabilities when requested

  • Service dogs allowed

    Yes

  • Hearing disability guidance

    Visual notifications (written texts, light notifications)

  • Visual disability guidance

    Large Print

  • Wheelchair available

    Yes


Amenities

Free wifi access

Free parking

Free swimming pool

Beachfront

Restaurant onsite

Bar onsite


Keeping you safe during COVID-19

  • Cleaning measures

    Enhanced cleaning protocol

  • Safety measures

    Local authorities safety protocols followed by all staff members

  • Social distancing measures

    Social distancing measures in place


Location

Paseo Kukulcan Km 9 lotes 9 y 9 A, 77500 Cancún, Mexico

What's around

What's nearby

Jardín de Zona Hotelera

3.7 km

Jardin del Arte

4.3 km

Mayan Museum

7 km

Putting Green

8 km

Black 430 yds

8 km

Blue 408 yds

8 km

White 367 yds

8 km

Yellow 348 yds

8 km

Red 316 yds

8 km

Glorieta fuente las américas

8 km

Top attractions

El Rey Mayan Ruins

9 km

Cancun Underwater Museum

12 km

Playa Forum

0.1 km

Playa Gaviota Azul

0.2 km

Caracol

0.2 km

Playa Punta Cancun

0.3 km

Playa Chac Mool

0.4 km

Closest Airports

Cancún International Airport CUN

17 km

Cozumel International Airport CZM

71 km


Important information

  • Check-in: from 03:00 PM.

  • Check-out: until 12:00 PM.

  • Spoken language(s): English, Spanish.

  • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

  • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

  • A valid credit/debit card and photo ID is required at check-in.


FAQs