Wifi access

Smoke-free place

Beachfront

Swimming pool

Playground

Event room

Parking

Restaurant onsite

Bar onsite

Fitness center

Sauna

Car rental

Room service

Air Conditioning

24hs front desk

Exchange

Laundry Services

Babysitting

Garden

Meeting room

Baggage storage

Facilities

Internet

General

Food and services

Front desk services

Cleaning services

Family services

Wellness

The Krystal Cancun is a 4-star luxury all-inclusive hotel located conveniently in the heart of the hotel district, Zona Hotelera. This hotel has everything you need for a day in the sun: a white sand beach, chaise lounges, and umbrellas. Moreover, the gym in this accessible destination provides aerobics sessions for those interested. Also, you may find beach volleyball, a hair salon, and dry cleaner/laundry services. 

The hotel's beautifully-designed rooms and suites cater to every type of guest. You may choose from a wide range of accommodations, including spacious family rooms, standard guest rooms, and opulent suites. Also, each room has a variety of bed sizes, a 24-hour room service menu, and a LED TV. In addition to the tea/coffee maker, free wifi and accessible amenities.

Aside from on-site breakfast, the finest local and international cuisine is available here. In addition to three restaurants serving a variety of cuisines, it has three bars to quench your thirst and an all-inclusive rate that won't break the bank. Furthermore, guests also can visit Hacienda el Mortero Restaurant, located about 1.4 km (0.87 mi) from the hotel. It serves delicious meals, including vegan options.

The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

A valid credit/debit card and photo ID is required at check-in.

Cancún International Airport CUN

Cozumel International Airport CZM

Closest Airports

El Rey Mayan Ruins

Cancun Underwater Museum

Playa Forum

Playa Gaviota Azul

Caracol

Playa Punta Cancun

Playa Chac Mool

Top attractions

Jardín de Zona Hotelera

Jardin del Arte

Mayan Museum

Putting Green

Black 430 yds

Blue 408 yds

White 367 yds

Yellow 348 yds

Red 316 yds

Glorieta fuente las américas

What's nearby

This room has 2 full-sized beds with a central nightstand. There are 2 chairs, a table, a mini-fridge, a wall-mounted TV and a workstation.

Access to the hotel is through 2 automatic sliding doors. There is a driveway and six steps leading to the entrance. There are no handrails.

Access to the hotel is through a sliding glass door. The entrance is paved and step-free.

The spacious reception area has a high reception desk. The area is step-free.

The elevator has 1 grab bar along the back panel.

The spacious room has 2 full-sized beds with a central nightstand.

The toilet has 1 grab bar and accessible fittings. There is a chair with bath linen.

The accessible breakfast counter has hot trays, plates, and cups. The area is spacious and step-free.

The accessible food counter has a selection of different fruits. There is also a coffee making machine.

The outdoor pool has a pool ladder. The poolside is lined with sun loungers. There is plenty of floor space.

The spacious restroom has a toilet. There are no grab bars.

There are 2 foldable wheelchairs with footrests.

There is a ramp with handrails leading to the beach.

The beach has sun loungers and canopies.

Krystal Cancun

Step-free access

Door width

Door handle

Turning space more than 60 in

Toilet grab bars available

Toilet height

Space under sink

Faucet handle

Bathroom

Type of entrance

Handrails

Outdoor amenities

Sunbed height

Water entrance

Steps to enter

Height of steps

Stairlift

Ramp inclination

Building Entrance

Type of floor

Front desk

Visual disability guidance

Hearing disability guidance

Lobby

Designated accessible parking

Accessible parking spaces

Name

Door operation

Restaurant

Step-free access to buffet area

Step-free access to seating area

Seating

Table height

Buffet or self service area

Buffet countertop height

Pool facilities

Pool entrance

Pool area restroom

Food service in pool area

Swimming Pool

Bathroom accessibility information

Room accessibility information

The spacious entrance is step-free.There is a workstation, a mini-fridge and a mirror.

The spacious ensuite has an accessible sink with a lever faucet, a mirror and a roll-in shower with a handheld shower head.

The restroom has 1 grab bar and accessible fittings. There is a chair with bath linen.

The spacious roll-in shower has 1 grab bar, and a handheld shower head with a lever faucet.

Physical disability

Visual disability

Room hearing disability guidance

Hearing disability

Cognitive disability

Flat screen tv

Hair dryer

Iron

Mini fridge

Complimentary toiletries

Bathroom and bedroom amenities

Smoke-free rooms

Coffee maker

Tea machine

Safe

Safety and security

Door opening direction

Bathroom Access

Light dimmer

Light switches between 15-48 in

Power outlets between 15-48 in

Bathroom Interior

Shower type

Shower grab bars

Handheld showerhead

Lowest showerhead height

Shower seat

Type of shower seat

Emergency cord

Roll in shower

Transfer shower

Shower

Total sink height

Height of space under sink

Depth of space under sink

Sink

Type of toilet grab bars

Toilet

Accessible room city view

Free space under the table height

Bedroom Interior

Bed height

Mattress

Free space on side of bed

Free space under bed

Electric bed

Bed hoist

Telephone reachable from bed

Light switch reachable from bed

Drawers available

Drawers between 15-48 in

Closet available

Closet railing between 15-48 in

Closet

Door entry system

Entrance

This room has 2 full-sized beds with a central nightstand. There are 2 chairs, a table, and French doors leading to a furnished terrace.

The room has French doors opening onto a furnished terrace.

On the balcony, there are 2 movable chairs and a low coffee table overlooking the gardens.

The spacious ensuite has an accessible sink with mixer faucets, a mirror and a wall-mounted hair dryer.

The spacious roll-in shower has a grab bar, a shower curtain and a fixed shower head.

- Comfy beds.
Room with floor-to-ceiling windows providing Caribbean Sea views. Rooms have a king bed or 2 double beds. There is a flat-screen TV, safe and minibar. Guests can make long distance calls by opening credit at check-in. Connecting rooms are available.