Krystal Cancun(4-star resort)
Hotel accessibility information
Building Access
Step-free access: No
Steps to enter: 5
Height of steps: 10 cm
Swimming Pool
Type of entrance: Elevator / lift, fixed ramp
Pool entrance: Pool lift, high steps, low steps
Step-free pool area: Yes
Lobby
Lobby at building entrance level: Yes
Front desk: Standing front desk
Type of floor: Smooth (tile, ceramic, hardwood or similar)
Accessible rooms
Accessible room city view
2 double / full beds - 4 guests - Ensuite bathroom
Accessible room ocean view
2 double / full beds - 4 guests - Ensuite bathroom
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The Krystal Cancun is a 4-star luxury all-inclusive hotel located conveniently in the heart of the hotel district, Zona Hotelera. This hotel has everything you need for a day in the sun: a white sand beach, chaise lounges, and umbrellas. Moreover, the gym in this accessible destination provides aerobics sessions for those interested. Also, you may find beach volleyball, a hair salon, and dry cleaner/laundry services.
The hotel's beautifully-designed rooms and suites cater to every type of guest. You may choose from a wide range of accommodations, including spacious family rooms, standard g...The Krystal Cancun is a 4-star luxury all-inclusive hotel located conveniently in the heart of the hotel district, Zona Hotelera. This hotel has everything you need for a day in the sun: a white sand beach, chaise lounges, and umbrellas. Moreover, the gym in this accessible destination provides aerobics sessions for those interested. Also, you may find beach volleyball, a hair salon, and dry cleaner/laundry services.
The hotel's beautifully-designed rooms and suites cater to every type of guest. You may choose from a wide range of accommodations, including spacious family rooms, standard guest rooms, and opulent suites. Also, each room has a variety of bed sizes, a 24-hour room service menu, and a LED TV. In addition to the tea/coffee maker, free wifi and accessible amenities.
Aside from on-site breakfast, the finest local and international cuisine is available here. In addition to three restaurants serving a variety of cuisines, it has three bars to quench your thirst and an all-inclusive rate that won't break the bank. Furthermore, guests also can visit Hacienda el Mortero Restaurant, located about 1.4 km (0.87 mi) from the hotel. It serves delicious meals, including vegan options.
Accessibility features
Type of assistance available
Push / carry wheelchair
Transfers (ex: transfer the guest from the wheelchair to a taxi)
Assistive guidance for visual or hearing disabilities when requested
Service dogs allowed
Yes
Hearing disability guidance
Visual notifications (written texts, light notifications)
Visual disability guidance
Large Print
Wheelchair available
Yes
Amenities
Free wifi access
Free parking
Free swimming pool
Beachfront
Restaurant onsite
Bar onsite
Keeping you safe during COVID-19
Cleaning measures
Enhanced cleaning protocol
Safety measures
Local authorities safety protocols followed by all staff members
Social distancing measures
Social distancing measures in place
Location
Paseo Kukulcan Km 9 lotes 9 y 9 A, 77500 Cancún, Mexico
What's around
What's nearby
Jardín de Zona Hotelera
3.7 km
Jardin del Arte
4.3 km
Mayan Museum
7 km
Putting Green
8 km
Black 430 yds
8 km
Blue 408 yds
8 km
White 367 yds
8 km
Yellow 348 yds
8 km
Red 316 yds
8 km
Glorieta fuente las américas
8 km
Top attractions
El Rey Mayan Ruins
9 km
Cancun Underwater Museum
12 km
Playa Forum
0.1 km
Playa Gaviota Azul
0.2 km
Caracol
0.2 km
Playa Punta Cancun
0.3 km
Playa Chac Mool
0.4 km
Closest Airports
Cancún International Airport CUN
17 km
Cozumel International Airport CZM
71 km
Important information
Check-in: from 03:00 PM.
Check-out: until 12:00 PM.
Spoken language(s): English, Spanish.
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
A valid credit/debit card and photo ID is required at check-in.