Occidental Costa Cancún(5-star resort)

Blvd. Kukulcan Km. 4,5, Kukulcan Boulevard, Zona Hotelera, 77500 Cancún, Q.R., Mexico
Accessible Room
The hotel entrance
The hotel entrance
The hotel lobby
Mexico Lindo restaurant

Hotel accessibility information

Building Access

Step-free access: Yes

Handrails: No

Door operation: Automatic door

Swimming Pool

Type of entrance: Same level entrance (no steps)

Pool entrance: High steps, low steps

Step-free pool area: Yes

Lobby

Lobby at building entrance level: Yes

Front desk: Standing front desk

Type of floor: Smooth (tile, ceramic, hardwood or similar)



Accessible rooms

Accessible room

Accessible room

2 double beds - 4 guests - Private bathroom

Double

Double

2 double beds - 4 guests - Private bathroom

Reliable accessibility information

No extra fees

Personalized support

Occidental Costa Cancun is an exclusive family-friendly hotel lying on the shore of the Caribbean, with high-end amenities and a welcoming atmosphere. Awarded with 5 stars, the hotel provides guests with a swimming pool, a children’s club, a fitness center, a spa, water sports facilities and a selection of restaurants and bars.

All guest rooms have a private balcony or terrace, as well as a free WiFi connection and a minibar. Some rooms also feature a spectacular ocean view. Accessible rooms have smooth flooring, a bedside telephone and visual notifications for the door, in addition to ass...
Occidental Costa Cancun is an exclusive family-friendly hotel lying on the shore of the Caribbean, with high-end amenities and a welcoming atmosphere. Awarded with 5 stars, the hotel provides guests with a swimming pool, a children’s club, a fitness center, a spa, water sports facilities and a selection of restaurants and bars.

All guest rooms have a private balcony or terrace, as well as a free WiFi connection and a minibar. Some rooms also feature a spectacular ocean view. Accessible rooms have smooth flooring, a bedside telephone and visual notifications for the door, in addition to assistance for the visually impaired on the telephone, thermostat and security instructions. The accessible bathrooms are equipped with a roll-in shower with grab bars and a shower seat.

Guests at Occidental Costa Cancun can dine at the 3 a la carte restaurants, which serve seafood, Mexican cuisine and Italian dishes. There is also a buffet restaurant, a 24-hour snack cafe and a bar in the lobby and on the beach.

The hotel can organize tours to nearby landmarks, including the Chichen Itza Mayan ruins, a cenote water hole and a jungle. The center of Cancun is a 15-minute drive away and Cancun International Airport is 24 km (15 miles) away.


Accessibility features

  • Type of assistance available

    Push / carry wheelchair

    Carry bags / belongings

  • Service dogs allowed

    No

  • Hearing disability guidance

    Captioning / subtitles

  • Visual disability guidance

    Large Print


Amenities

Free parking

Free swimming pool

Beachfront

Restaurant onsite

Bar onsite

Free fitness center


Keeping you safe during COVID-19

  • Cleaning measures

    Enhanced cleaning protocol

  • Safety measures

    Local authorities safety protocols followed by all staff members

  • Social distancing measures

    Social distancing measures in place


Location

Blvd. Kukulcan Km. 4,5, Kukulcan Boulevard, Zona Hotelera, 77500 Cancún, Q.R., Mexico

What's around

What's nearby

Caribbean Sea

0 km

Playa Linda

0.15 km

Langosta

0.3 km

Playa Las Perlas

0.95 km

Cancun Bullfight Ring

3.3 km

Plaza Las Americas

3.5 km

Playa Tortugas

3.5 km

Caracol

3.9 km

Cancun Government Palace

4.1 km

Cristo Rey Church

4.3 km

Cancun Culture Center

4.6 km

Tecnologic Stadium

4.6 km

Top attractions

Parque las Palapas

4.6 km

Coco Bongo

4.7 km

Beto Avila Stadium

5 km

Andres Quintana Roo Stadium

5.1 km

Kukulcan Plaza

5.3 km

Cancun Underwater Museum

9.8 km

Public Transit

Cancun Bus Station

4.4 km

Closest Airports

Cancún International Airport CUN

14.7 km

Cozumel International Airport CZM

72 km


Important information

  • Check-in: from 03:00 PM.

  • Check-out: until 11:30 AM.

  • Spoken language(s): English, Spanish.

  • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

  • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

  • A valid credit/debit card and photo ID is required at check-in.


FAQs