Barceló Maya Palace(5-star hotel)

Km. 266 Chetumal 3, Calle Margarita Maza, 77750 Riviera Maya, Q.R., Mexico
Junior Suite Garden View
Hotel entrance and pathways
Hotel entrance and ramps
Front desk with attendants
Hotel lobby with double doors

Hotel accessibility information

Building Access

Step-free access: Yes

Handrails: Yes

Door width: 120 cm

Restaurant

Step-free access: No

Steps to enter: 7

Clear of obstacles: Yes

Swimming Pool

Type of entrance: Same level entrance (no steps)

Pool entrance: Ramp

Step-free pool area: Yes



Accessible rooms

Junior suite (garden view)

Junior suite (garden view)

1 king bed - 2 guests - Ensuite bathroom

Reliable accessibility information

No extra fees

Personalized support

From stunning views of the Caribbean Sea to direct beach access to its grand archways, the Barceló Maya Palace is everything you could ask for in a 5-star resort. With beachside lounge seating, wheelchair-accessible pathways, and extensive swimming pools with ramped entrances, this resort is an ideal combination of accessibility and elegance.

Each guest room envelopes you in luxurious Spanish-style decor as you take in garden views on your private balconies. These rooms also offer a significant amount of free turn space and an ensuite shower with a threshold, making these spaces everything...
From stunning views of the Caribbean Sea to direct beach access to its grand archways, the Barceló Maya Palace is everything you could ask for in a 5-star resort. With beachside lounge seating, wheelchair-accessible pathways, and extensive swimming pools with ramped entrances, this resort is an ideal combination of accessibility and elegance.

Each guest room envelopes you in luxurious Spanish-style decor as you take in garden views on your private balconies. These rooms also offer a significant amount of free turn space and an ensuite shower with a threshold, making these spaces everything you need for a comfortable stay.

At this resort, everywhere you dine, a view of the Caribbean Sea in addition to tempting meals from around the world. In addition to a complimentary buffet breakfast, the resort’s six restaurants offer dishes ranging from rustic Mexican, Brazilian, French, and Caribbean seafood and other global cuisines.

With such an outstanding location, countless day trips, and plenty of onsite activities for you and the family to enjoy. For instance, the Blue Cenote swimming caves and Dolphin Discovery Riviera Maya water park are less than 5 km (3.1 miles). You can also lounge at three spectacular pools, head to the spa, or enjoy live entertainment at the nightclub without ever leaving the resort.


Accessibility features

  • Type of assistance available

    Carry bags / belongings

  • Service dogs allowed

    No

  • Wheelchair available

    Yes


Amenities

Free wifi access

Free parking

Free swimming pool

Beachfront

Restaurant onsite

Bar onsite


Keeping you safe during COVID-19

  • Cleaning measures

    Enhanced cleaning protocol

  • Safety measures

    Local authorities safety protocols followed by all staff members

  • Social distancing measures

    Social distancing measures in place


Location

Km. 266 Chetumal 3, Calle Margarita Maza, 77750 Riviera Maya, Q.R., Mexico

What's around

What's nearby

Kantenah Bay

6.7 km

Rio Secreto

14.7 km

Top attractions

Playa Barceló Maya

800 m

Playa Puerto Aventuras

1 km

Closest Airports

Cozumel International Airport CZM

32 km

Cancún International Airport CUN

71.8 km


Important information

  • Check-in: from 3:00 PM.

  • Check-out: until 12:00 PM.

  • Spoken language(s): English, Spanish.

  • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

  • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

  • A valid credit/debit card and photo ID is required at check-in.


FAQs