Etéreo, Auberge Resorts Collection(5-star hotel)

Paseo Kanai 16 Solidaridad, Quintana Roo, Playa del Carmen
The room has 1 king-sized bed with nightstands. There is also a sofa and table at the end of the bed.
An exterior view of the hotel entrance from the paved driveway. There are 4 steps leading to the entrance.
There is a narrow path lined with plants.
There is a planted tree in the center of a water feature. To either sides there are doors.
There is a spacious covered seating area overlooking a water feature and plants.

Hotel accessibility information

Building Access

Step-free access: Yes

Handrails: No

Door width: 200 cm

Swimming Pool

Type of entrance: Fixed ramp

Pool entrance: Low steps, handrails

Step-free pool area: No

Lobby

Lobby at building entrance level: No

Type of entrance: Fixed ramp

Front desk: Lowered front desk



Accessible rooms

Studio suite with ocean view

Studio suite with ocean view

1 king bed - 3 guests - Ensuite bathroom

Suite with ocean view

Suite with ocean view

1 king bed - 2 guests - Ensuite bathroom

Reliable accessibility information

No extra fees

Personalized support

The Auberge Resorts Collection is a five-star hotel located in Playa del Carmen, Mexico. In addition, the smoke-free property offers modern rooms with city views and is spacious. The hotel is accessible and features a pool, spa, and fitness center. Furthermore, the check-in time is 16:00 while the check-out time is 12:00. Moreover, the hotel has a 24-hour front desk, housekeeping, and full-service laundry services. The Etéreo, Auberge Resorts Collection is an accessible hotel, perfect for guests looking for a relaxing and convenient stay in Mexico.

The rooms at Auberge Resorts Collection h...
The Auberge Resorts Collection is a five-star hotel located in Playa del Carmen, Mexico. In addition, the smoke-free property offers modern rooms with city views and is spacious. The hotel is accessible and features a pool, spa, and fitness center. Furthermore, the check-in time is 16:00 while the check-out time is 12:00. Moreover, the hotel has a 24-hour front desk, housekeeping, and full-service laundry services. The Etéreo, Auberge Resorts Collection is an accessible hotel, perfect for guests looking for a relaxing and convenient stay in Mexico.

The rooms at Auberge Resorts Collection have either one king or two queen beds, and all rooms have a private balcony. The bathrooms have walk-in showers with rainfall shower heads. Private bathrooms and bathtubs are also available. Additionally, the rooms feature amenities such as a mini-fridge, flat-screen TVs, air conditioning, a coffee machine, and Wi-Fi.

The food services at Auberge Resorts Collection are top-notch. In addition, the breakfast room is beautiful and the food is delicious. A buffet American breakfast is served. The hotel also has an onsite bar and restaurant that are perfect for grabbing a quick bite or a drink. If you're looking for more options, there are plenty of restaurants nearby such as Itzam, and Che Che.


Accessibility features

  • Type of assistance available

    Push / carry wheelchair

    Carry bags / belongings

    Transfers (ex: transfer the guest from the wheelchair to a taxi)

  • Service dogs allowed

    Yes

  • Hearing disability guidance

    None

  • Visual disability guidance

    Auditory guidance


Amenities

Free wifi access

Free parking

Free swimming pool

Beachfront

Restaurant onsite

Bar onsite


Keeping you safe during COVID-19

  • Cleaning measures

    Enhanced cleaning protocol

  • Safety measures

    Local authorities safety protocols followed by all staff members

  • Social distancing measures

    Social distancing measures in place


Location

Paseo Kanai 16 Solidaridad, Quintana Roo, Playa del Carmen

What's around

What's nearby

PARQUE LA NICTE-HA

10 km

Parque (Bomberos)

14 km

Primer Parque

14 km

Parque Ejidal

14 km

Parque Fundadores

15 km

Parque

15 km

Segundo Parque

15 km

Parque Bellavista

15 km

Tercer Parque

15 km

Jardin Botanico Dr. Alfredo Barrera Marín

16 km

Top attractions

Playa Virgen

950 m

Chablé Maroma Beach

0.5 km

Playa Maroma

2.4 km

Casa Vela Beach

3.3 km

Ocean Maya Royale - Adults Only Beach

4 km

Closest Airports

Cozumel International Airport CZM

23 km

Cancún International Airport CUN

38 km


Important information

  • Check-in: between 03:00 PM to 11:30 PM.

  • Check-out: between 01:00 AM to 12:00 PM.

  • Spoken language(s): English, Spanish.

  • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

  • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

  • A valid credit/debit card and photo ID is required at check-in.


FAQs