Fairmont Mayakoba(5-star resort)

Carretera Federal Cancun - Playa del Carmen Km 298, Playa del Carmen, Mexico.
Signature casita guest room
The Fairmont Mayakoba resort
The swimming pools
The main entrance
The restaurant

Hotel accessibility information

Building Access

Step-free access: Yes

Door width: 385 cm

Door operation: Manual door (push/pull)

Swimming Pool

Type of entrance: Stairlift

Pool entrance: High steps

Step-free pool area: Yes

Lobby

Lobby at building entrance level: Yes

Front desk: Standing front desk

Type of floor: Smooth (tile, ceramic, hardwood or similar)



Accessible rooms

Signature casita

Signature casita

1 king bed - 4 guests - Ensuite bathroom

Fairmont view

Fairmont view

2 king beds - 2 guests - Ensuite bathroom

Reliable accessibility information

No extra fees

Personalized support

The Fairmont Mayakoba is a luxury gated resort in the Mexican Caribbean, set in between lush tropical forests and a private white sand beach. The 5-star resort offers high-quality amenities to suit all guests, including a Mayan-inspired spa, an 18-hole golf course, an adult-only infinity pool overlooking the lagoon, a children’s wading pool, a kids’ club with arts and crafts activities, a water sports center and a selection of restaurants and bars. The resort is set just a 15-minute drive from the center of Playa del Carmen and the buildings within the resort are connected via a series of wate...The Fairmont Mayakoba is a luxury gated resort in the Mexican Caribbean, set in between lush tropical forests and a private white sand beach. The 5-star resort offers high-quality amenities to suit all guests, including a Mayan-inspired spa, an 18-hole golf course, an adult-only infinity pool overlooking the lagoon, a children’s wading pool, a kids’ club with arts and crafts activities, a water sports center and a selection of restaurants and bars. The resort is set just a 15-minute drive from the center of Playa del Carmen and the buildings within the resort are connected via a series of waterways that promote the protection of the region’s natural habitat.

All guest rooms and suites at Fairmont Mayakoba are set in the jungle or on the beach. Amenities include air conditioning, free toiletries, a flat-screen TV, a coffee machine, a safe, a mini fridge and free WiFi access. Accessible rooms have a roll-in shower with grab bars and a portable shower seat, and some toilets are equipped with grab bars. The door signal has a visual notification system.

Guests at Fairmont Mayakoba can choose from a range of restaurants and bars at the resort, including La Playita on the beach, the Ki Beach Bar which serves cocktails and Korean BBQ dishes and the La Laguna with an open kitchen. There is also an Italian restaurant, a Mexican restaurant and a casual bar in the lobby area.

Cancun is 60 km (38 miles) away and guests can also catch a ferry to the nearby Cozumel island. The resort regularly organizes trips to Mayan heritage sites and nature walks into the jungle for guests to learn about the region. Cancun International Airport is a 45-minute drive away.


Accessibility features

  • Type of assistance available

    Push / carry wheelchair

    Carry bags / belongings

    Transfers (ex: transfer the guest from the wheelchair to a taxi)

  • Service dogs allowed

    Yes

  • Hearing disability guidance

    Visual notifications (written texts, light notifications)

  • Visual disability guidance

    Large Print

  • Wheelchair available

    Yes


Amenities

Free wifi access

Free parking

Free swimming pool

Beachfront

Restaurant onsite

Bar onsite


Keeping you safe during COVID-19

  • Cleaning measures

    Enhanced cleaning protocol

  • Safety measures

    Local authorities safety protocols followed by all staff members

  • Social distancing measures

    Social distancing measures in place


Location

Carretera Federal Cancun - Playa del Carmen Km 298, Playa del Carmen, Mexico.

What's around

What's nearby

Mayakoba Beach

0.8 km

Playa del Carmen Beach

1.5 km

Casa Vela Beach

2.4 km

Playa Virgen

7 km

Rio Secreto

16.2 km

Top attractions

Church of Guadalupe

5.8 km

Kool Beach Club

7.3 km

Public Transit

ADO International Bus Station

8.6 km

Playa del Carmen Maritime Terminal

8.8 km

Closest Airports

Cozumel International Airport CZM

22 km

Cancún International Airport CUN

42.2 km


Important information

  • Check-in: from 03:00 PM.

  • Check-out: until 12:00 PM.

  • Spoken language(s): German, English, Spanish, French, Japanese, Dutch, Portuguese.

  • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

  • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

  • Guests are required to show a photo identification and credit card upon check-in.


FAQs