Type of assistance available

Service dogs allowed

Wheelchair available

Free wifi access

Airport shuttle ($)

Laundry / dry cleaning services ($)

Free swimming pool

Business center

Breakfast ($)

Restaurant onsite

24-hour front desk

Air Conditioning

Parking ($)

Internet

Activities

Cleaning Services

Facilities

Food and Services

Front Desk Services

General 

Parking

Cleaning measures

Safety measures

Social distancing measures

Playa del Carmen's Fiesta Inn is a modern and trendy four-star hotel on the city's well-known boardwalk. The hotel is just 1.2km away from a disabled-friendly beach and 9 km (5 miles) from the Rio Secreto, a semi-flooded limestone cave system and one of Mexico's many unique natural wonders. Its luxurious rooftop infinity pool and bar make it the perfect tropical getaway. This guide dog-friendly hotel is equipped with handicapped access. The hotel's accessible room provides its guests with comfort and functionality. It is wheel-chair accessible, and its bathroom includes safety rails, lowered water controls, and a shower stool. Guests can enjoy the city's beautiful tropical weather in a private balcony terrace after a day at the beach. The spacious room's features, which include bed-side light controls, high-speed internet, and a coffeemaker, make it the perfect place to recharge and relax. Guests can enjoy the on-site restaurant's international cuisine. Travelers can choose between buffet and a la carte options at "La Isla"! Breakfast is served in a modern and colorful location that everyone in the family will enjoy. Its diverse options are sure to satisfy any guest's cravings. Fiesta Inn is only a few kilometers away from a variety of beautiful Caribbean white-sand beaches. Travelers looking to explore other cities in Mexico can do so with ease as the Playa del Carmen Maritime Termina is just 1.4 km (0.8 miles), and the Cozumel International Airport is 19.8 km (12.3 miles) away.

Step-free access

Door width

Door operation

Building Access

Type of entrance

Pool entrance

Step-free pool area

Swimming Pool

Lobby at building entrance level

Front desk

Type of floor

Lobby

The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

Cozumel International Airport CZM

Cancún International Airport CUN

Closest Airports

Ocean/Sea  Caribbean

Playacar Beach  

Top attractions

Quinta Alegria Shopping Mall

Kool Beach Club

Disabled-friendly beach 1.3 km

ADO International Bus Station 

Playa del Carmen Maritime Terminal

Church of Guadalupe

Rio Secreto

Isla Pasion Weddings

What's nearby

Accessible room with a queen-sized bed.

Outside view of Fiesta Inn Playa del Carmen with ramp in street entrance and tree-lined streets.

Modern check-in desk and business area.

Common business area with a large desk, desktop computers, and a landline.

Lobby area with bright bar.

Bright buffet-style common dining room area with bar and different seating arrangements.

Indoor dining area with four-person dinner tables and booths.

Outdoor dining area with bar and high stools.

Bright buffet-style common dining room area with bar and high stools.

Outdoor area with sofa seating, coffee tables, stools, and stair entrance with rail to pool area.

Comfortable outdoor seating area with parasols facing step-free infinity pool.

Luxurious step-in pool with outdoor beds, parasols, and lounge chairs in water.

Shared gym with treadmills, stationary bikes, and pull-up machine

Business meeting room with large table roll-in desk chairs seats approximately 25 people.

Large conference room with stackable event chairs and carpet flooring.

Event venue with circular dinner tables and floor to ceiling windows.

Communal bathroom with a spacious entrance.

Handicap bathroom stall with one fixed grab bar.