Type of assistance available

Service dogs allowed

Hearing disability guidance

Visual disability guidance

Free wifi access

Airport shuttle ($)

Laundry / dry cleaning services ($)

BBQ area

Beachfront

Business center

Event room

Free swimming pool

Garden

Meeting room

Picnic table

Playground

Smoke-free building

Babysitting/ child services ($)

Bar onsite

Restaurant onsite

24-hour front desk

Air Conditioning

Car rental

Room service ($)

Free fitness center

Spa ($)

Internet

Activities

Cleaning services

Facilities

Family services

Food and services

Front desk services

General

Wellness

Cleaning measures

Safety measures

Social distancing measures

The upscale Fives Beach Hotel & Residences in Playa del Carmen features a private beach area, a spa center, water sports facilities, and an outdoor pool. There is parking available on-site, and the hotel is fully accessible. 

Certain rooms at the Fives Beach Hotel & Residences in Playa del Carmen have a balcony. You can choose a room with a king-size bed or two double beds. Equally important, bathrooms feature a rain shower and a toilet cabin. In addition, the rooms are equipped with mini-fridges, coffee machines, and a minibar. There's free wifi on the premises too. 

Guests can enjoy dishes from 10 different restaurants, with the Mestizo Restaurant being the most famous and serving Mexican food. Uniquely, if you like Mexican food, you can do breakfast at a breakfast taco station or decide on a continental breakfast. Further, there are many bars not only in the hotel but also in the surroundings.

The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

A valid credit/debit card and photo ID is required at check-in.

Cozumel International Airport CZM

Cancún International Airport CUN

Closest Airports

Mayakoba Beach

Ocean Maya Royale - Adults Only Beach

Casa Vela Beach

Playacar Beach

Top attractions

PARQUE LA NICTE-HA

Parque (Bomberos)

Parque Fundadores

Parque Ejidal

Parque

Parque Bellavista

Primer Parque

Segundo Parque

Tercer Parque

Cuarto Parque

What's nearby

This spacious room has 1 king-sized bed, with nightstands. There is a wall-mounted TV, with a cupboard underneath. The ensuite is spacious and step-free.

Access to the hotel is along a spacious, step-free, covered walkway. It leads to automatic, glass doors which open to the lobby.

Outside the hotel is a spacious, step-free area leading to the road.

The reception desk is in a large, step-free area. The reception desk is low and has 2 chairs in front of it.

The reception desk is in a large, step-free area. The reception desk is low and has 2 chairs in front of  it.

The hotel lobby is spacious and step-free. There are 3 sets of small tables and chairs against the walls.

The elevator is narrow with accessible call buttons. There are 3 handrails on the back panel.

The hotel room has 1 king-sized bed with a nightstand. There is a small step leading up to the open ensuite which has a freestanding bathtub.

The shower has a grab bar, a handheld and fixed shower head with a lever faucet.

The dining room has a Mexican theme. There is an 8-seater dining table and a table to one side. A door leads to an outside dining area.

The wooden, covered, outdoor dining area has many sets of tables and movable chairs. Floor space is limited.

There is a long ramp with handrails leading to the beach.

The aerial shot of the pool area shows 2 very large pools. Beyond the pools is a wide, spacious beach with rows of deck chairs.

The public restroom is spacious and step-free. There is an accessible sink with a lever faucet, and a row of cubicles. There are no grab bars.

The spacious restroom has 2 grab bars.

The Fives Beach Hotel & Residences - All Senses Inclusive

Step-free access

Type of entrance

Handrails

Ramp inclination

Door width

Door operation

Building Access

Lobby at building entrance level

Type of floor

Front desk

Lobby

Type of public restroom

Step-free access inside

Door handle

Turning space more than 60 in

Toilet grab bars available

Toilet height

Sink clearance

Faucet handle

Public Restroom

Elevator interior depth

Elevator interior width

Auditory guidance

Height of elevator buttons

Panel control for people with disabilities

Mirror inside elevator opposite to door

Elevator

Restaurant entrance at ground level

Clear of obstacles

Buffet countertop height

Step-free access to seating area

Seating

Type of tables

Space between tables

Sea Olive

Sea Olive Terrace

Step-free pool area

Steps in pool area

Outdoor amenities

Sunbed height

Pool facilities

Pool entrance

Pool area restroom

Food service in pool area

Swimming Pool

Swimming Pool Restaurant

Steps to enter

Swimming Pool Restroom

Complimentary toiletries

Hair dryer

Iron

Mini fridge

Flat screen tv

Bathroom and bedroom amenities

Kitchen

Smoke-free rooms

Coffee maker

Tea-making facilities

Safe

Safety and security

Bathroom door direction

Bathroom Access

Steps inside

Light dimmer

Light switches between 15-48 in

Power outlets between 15-48 in

Bathroom Interior

Type of toilet grab bars

Toilet

Shower type

Shower grab bars

Handheld showerhead

Lowest showerhead height

Shower seat

Type of shower seat

Type of portable shower seat

Emergency cord

Shower

Total sink height

Space under sink

Sink

The room has a long corridor that leads to a seating area with a sofa and chair. In the entrance there are stairs leading to another floor.

The spacious ensuite has a freestanding bathtub. There is a shower cubicle, a mirror, and a double sink with lever faucets. There are drawers and shelves below the sink with bath linen. There are no grab bars.

The small restroom has low fittings and has a frosted glass door. There are no grab bars.

The Fives Beach Hotel & Residences - All Senses Inclusive

Calle Playa Xcalacoco 77710, Quintana RooShow map

Accessible rooms

Suite Room

Guaranteed accessibility features

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Resort general accessibility

Top features

Assistance & Guidance

Type of assistance available

Service dogs allowed

No hearing disability guidance

No visual disability guidance

Location

Important information