Grand Palladium Colonial Resort & Spa(5-star resort)

Carretera Federal Chetumal- Puerto Juarez Km.259-100, Predio 2, 77710 Playa del Carmen, Q.R., Mexico
A guest room
The entrance to the lobby
A guest bathroom

Hotel accessibility information

Building Access

Step-free access: No

Steps to enter: 1

Height of steps: 8 cm

Lobby

Lobby at building entrance level: Yes

Front desk: Standing front desk

Type of floor: Smooth (tile, ceramic, hardwood or similar)

Public Restroom

Door width: 83 cm

Door handle: Round

Step-free access inside: Yes



Accessible rooms

Deluxe room

Deluxe room

2 double beds - 2 guests - Ensuite bathroom

Reliable accessibility information

No extra fees

Personalized support

The Grand Palladium Colonial in the Maya Riviera is a beautiful beachfront all-inclusive resort with family-friendly accommodation, 6 freshwater swimming pools, a full-service spa, numerous restaurants, 21 different bars and free WiFi.

Featuring a colonial-themed decor, all accommodation is air-conditioned and amenities such as free toiletries and a flat-screen TV come as standard. The accessible accommodation has a garden view and a furnished balcony. The ensuite bathroom has step-free access, a roll-in shower with grab bars and a shower seat and a toilet with grab bars.

The Grand Pal...
The Grand Palladium Colonial in the Maya Riviera is a beautiful beachfront all-inclusive resort with family-friendly accommodation, 6 freshwater swimming pools, a full-service spa, numerous restaurants, 21 different bars and free WiFi.

Featuring a colonial-themed decor, all accommodation is air-conditioned and amenities such as free toiletries and a flat-screen TV come as standard. The accessible accommodation has a garden view and a furnished balcony. The ensuite bathroom has step-free access, a roll-in shower with grab bars and a shower seat and a toilet with grab bars.

The Grand Palladium Colonial is home to restaurants serving a wide range of cuisines, including Mexican, Italian, American, Japanese, Spanish, and Brazilian, and there are also several themed buffet restaurants, a steak and grill house and a beach restaurant serving fresh fish. Enjoy a drink in the pool from one of the many swim-up bars or sip a premium cocktail on the beach.

Other onsite facilities include an adults-only pool, themed party evenings, tennis courts, mini golf, basketball court, a shooting range and many water sports activities. The spa features a wet and dry sauna, hot tubs, waterfalls and treatments. The nearest airport is Cancun Airport, 86 km (53 miles) away.


Accessibility features

  • Type of assistance available

    Push / carry wheelchair

    Carry bags / belongings

    Transfers (ex: transfer the guest from the wheelchair to a taxi)

  • Service dogs allowed

    Yes

  • Hearing disability guidance

    None

  • Visual disability guidance

    None

  • Wheelchair available

    Yes


Amenities

Free wifi access

Free parking

Free swimming pool

Beachfront

Restaurant onsite

Bar onsite


Keeping you safe during COVID-19

  • Cleaning measures

    Enhanced cleaning protocol

  • Safety measures

    Local authorities safety protocols followed by all staff members

  • Social distancing measures

    Social distancing measures in place


Location

Carretera Federal Chetumal- Puerto Juarez Km.259-100, Predio 2, 77710 Playa del Carmen, Q.R., Mexico

What's around

What's nearby

Kantenah Beach

0.5 km

Kantenah Bay

1.2 km

Xpu Ha Beach

3.9 km

Half Moon Bay Beach

4.3 km

Playa Barceló Maya

6 km

Akumal Beach

6.6 km

Xcacel-Xcacelito

13.8 km

Xel Ha

15.7 km

Cenote Dos Ojos

182 km

Closest Airports

Cozumel International Airport CZM

38.1 km

Cancún International Airport CUN

79.1 km


Important information

  • Check-in: from 03:00 PM.

  • Check-out: until 12:00 PM.

  • Spoken language(s): English, Spanish.

  • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

  • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

  • A valid credit/debit card and photo ID is required at check-in.


FAQs