Type of assistance available

Service dogs allowed

Hearing disability guidance

Visual disability guidance

Wheelchair available

Free wifi access

Free airport shuttle

Housekeeping

Laundry / dry cleaning services ($)

BBQ area

Beachfront

Business center

Event room

Free swimming pool

Garden

Meeting room

Playground

Shop onsite

Smoke-free building

Babysitting/ child services ($)

Bar onsite

Breakfast in the room

Restaurant onsite

24-hour front desk

Baggage storage

Currency exchange

Air Conditioning

Atm onsite

Car rental

Room service ($)

Free parking

Free fitness center

Spa ($)

Internet

Activities

Cleaning services

Facilities

Family services

Food and services

Front desk services

General

Parking

Wellness

Cleaning measures

Safety measures

Social distancing measures

The Grand Residences Riviera Cancun, a Registry Collection Hotel, is a 5-star hotel. It is located in Puerto Morelos, a small town situated midway between Cancun and Playa del Carmen. A beach, a gym, a spa, a pool, a beauty salon, and yoga by the sea are accessible amenities of the resort. 

This magnificent Puerto Morelos all-suite luxury hotel has 100+ very large rooms with enormous balconies. The rooms either have a Murphy bed, a king bed, or two queen size beds. Furthermore, each room has a balcony, a TV, a coffee maker, a mini fridge, a microwave, and Wi-Fi. The enormous marble bathroom includes either separate showers or big soaking tubs. 

The one on-site restaurant at the hotel, El Faro, offers international fare for breakfast, lunch, and dinner. Furthermore, the hotel also offers local Mexican food. In addition to this, they also provide 24 hours room service and a bar lounge with different beverages.

The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

A valid credit/debit card and photo ID is required at check-in.

Cancún International Airport CUN

Cozumel International Airport CZM

Closest Airports

Playa Punta Brava

Playa Puerto Morelos

Secreto Beach

Playa Azul

Playa Punta Caracol

Top attractions

Moon Palace

What's nearby

The hotel entrance has a large drive-up area with a small curb leading up to a revolving door. There are also automatic sliding glass doors and a reception desk to one side of the doors.

Access to the spacious lobby is through a sliding, automatic glass door.

The hotel lobby is spacious and step-free. There are 2 large, curved sofas, and 2 large armchairs. Coffee tables and footstools are dotted around the room.

There are 2 elevators in a spacious and step-free area. Stairs on either side of the elevators lead to other floors. There are no handrails.

The elevator is narrow with a handrail along the end. The call buttons are accessible.

The hotel room has a king-sized bed with nightstands. There is a plush bed bench, a sofa with 2 foot stools, a coffee table and 2 movable chairs.

The ensuite has a small shower stall with a built-in bench, and a handheld and fixed shower head. There are no grab bars.

The dining area has accessible food counters and a bar. The room is spacious and there are large circular tables with movable chairs.

The dining area has banqueting sofas and circular tables with movable chairs.

The spacious reception area has a sit-down reception desk, with movable chairs.

The public restroom has 3 accessible sinks, one of which is lowered. There are no grab bars.

The spacious restroom has 2 grab bars and accessible fittings. Baby changing facilities are also available.

The paved outdoor swimming pool has handrails at one end of the pool. There is a row of sun loungers along one side.

The spacious outdoor bar area has assorted tables and movable chairs. Between the bar and the seating area there are stepping stones..

The large outdoor swimming pool area is on 2 levels. On the first level there is a large pool with loungers round the poolside. The next level is a smaller terrace with sun loungers and a small pool.