Grand Velas Riviera Maya
resort
Carretera Cancun Tulum Km 62, Playa Del CarmenShow map
Accessible rooms
You have different ways to pay or finance your trip!
Grand class
1 king bed - 2 guests - Private bathroom
Guaranteed accessibility features
Roll in shower with flat entrance
Shower seat
Room smooth flooring
Free turning space of more than 152 cm
Ambassador suite
1 king bed - 2 guests - Ensuite bathroom
Guaranteed accessibility features
Roll in shower with flat entrance
Shower seat
Bathroom free turning space of more than 152 cm
Room smooth flooring
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Resort general accessibility
Top features
Wide door entrance
Roll in shower with flat entrance
Shower seat
Wide door
Type of assistance available
- Push / carry wheelchair
- Carry bags / belongings
- Transfers (ex: transfer the guest from the wheelchair to a taxi)
- Assistive guidance for visual or hearing disabilities when requested
Service dogs allowed
No hearing disability guidance
Visual disability guidance
- Auditory guidance
Wheelchair available
Location
Carretera Cancun Tulum Km 62, Playa Del Carmen, Quintana Roo 77710
Important information
Check-in: from 03:00 PM.
Check-out: until 12:00 PM.
Spoken language(s): English, Spanish.
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
A valid credit/debit card and photo ID is required at check-in.