Hilton Playa del Carmen(5-star resort)

Av. Constituyentes 2, Centro, Gonzalo Guerrero, 77710 PLAYA DEL CARMEN, QROO, MEXICO
Hilton Playa del Carmen
The entrance
The breakfast buffet
The interior of Chef's Plate
The junior suite

Hotel accessibility information

Building Access

Step-free access: Yes

Handrails: Yes

Door width: 600 cm

Swimming Pool

Type of entrance: Same level entrance (no steps), fixed ramp

Pool entrance: High steps

Step-free pool area: Yes

Lobby

Lobby at building entrance level: Yes

Front desk: Standing front desk

Type of floor: Smooth (tile, ceramic, hardwood or similar)



Accessible rooms

Junior suite

Junior suite

1 king bed - 2 guests - Private bathroom

Presidential suite

Presidential suite

1 king bed - 2 guests - Private bathroom

Reliable accessibility information

No extra fees

Personalized support

Hilton Playa del Carmen is an adults-only 5* resort set on the Riviera Maya, just off the vibrant Fifth Avenue of Playa del Carmen. This elegant resort offers a relaxing retreat with 7 restaurants, an Olympic-sized freshwater pool, a spa, a fitness center and first-class service.

All air-conditioned suites feature an ocean view, stone flooring, a flat-screen TV, a private balcony, a WiFi connection and a safe. Each suite has a private bathroom and the accessible bathrooms come with a shower equipped with a shower seat. There is also a visual alarm on the smoke detector and door bell.

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Hilton Playa del Carmen is an adults-only 5* resort set on the Riviera Maya, just off the vibrant Fifth Avenue of Playa del Carmen. This elegant resort offers a relaxing retreat with 7 restaurants, an Olympic-sized freshwater pool, a spa, a fitness center and first-class service.

All air-conditioned suites feature an ocean view, stone flooring, a flat-screen TV, a private balcony, a WiFi connection and a safe. Each suite has a private bathroom and the accessible bathrooms come with a shower equipped with a shower seat. There is also a visual alarm on the smoke detector and door bell.

Guests at the Hilton Playa del Carmen can choose from a wide range of onsite restaurants. There is a Mediterranean restaurant with a buffet and a la carte options, as well as an Asian restaurant, a lounge bar open 24 hours a day, 3 Mexican restaurants and a Caribbean restaurant by the ocean. Gourmet cuisine is served in the upscale Chef’s Plate restaurant and guests can sip luxury tequilas in the specialist tequila bar.

Other onsite activities include dance classes and aqua aerobics and guests can play tennis on the rooftop tennis court. Many bars, shops and restaurants can be found in the nearby area and guests can explore the beautiful Caribbean coastline. The nearest airport is Cancun International Airport, 56 km (35 miles) away.


Accessibility features

  • Type of assistance available

    Push / carry wheelchair

    Carry bags / belongings

  • Service dogs allowed

    Yes

  • Hearing disability guidance

    Visual notifications (written texts, light notifications)

  • Visual disability guidance

    Braille

    Large Print

    Tactile materials

  • Wheelchair available

    Yes


Amenities

Free wifi access

Free parking

Free swimming pool

Beachfront

Restaurant onsite

Bar onsite


Keeping you safe during COVID-19

  • Cleaning measures

    Enhanced cleaning protocol

  • Safety measures

    Local authorities safety protocols followed by all staff members

  • Social distancing measures

    Social distancing measures in place


Location

Av. Constituyentes 2, Centro, Gonzalo Guerrero, 77710 PLAYA DEL CARMEN, QROO, MEXICO

What's around

What's nearby

Playa del Carmen Beach

0.01 km

Playa del Carmen Maritime Terminal

1.2 km

Playacar Beach

1.2 km

Church of Guadalupe

1.9 km

Rio Secreto

9 km

Mayakoba Beach

7 km

Ocean Maya Royale - Adults Only Beach

9 km

Casa Vela Beach

10 km

Public Transit

ADO International Bus Station

1 km

Closest Airports

Cozumel International Airport CZM

19.4 km

Cancún International Airport CUN

49.9 km


Important information

  • Check-in: from 03:00 PM.

  • Check-out: until 12:00 PM.

  • Spoken language(s): English, Spanish.

  • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

  • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

  • A valid credit/debit card and photo ID is required at check-in.


FAQs