Playacar Palace(5-star resort)

Fraccionamiento Playacar, Bahia de Espiritu Santo, 77710
Playacar Palace
Double bed and a spa bath inside the room
View of the spacious lobby with many windows and plants
Entrance of the lobby
Lobby and reception desk with 4 different stations

Hotel accessibility information

Building Access

Step-free access: No

Height of steps: 21 cm

Handrails: No

Swimming Pool

Type of entrance: Elevator / lift

Pool entrance: High steps

Step-free pool area: Yes

Lobby

Lobby at building entrance level: Yes

Front desk: Lowered front desk

Type of floor: Smooth (tile, ceramic, hardwood or similar)



Accessible rooms

Governor suite

Governor suite

1 king bed - 2 guests - Ensuite bathroom

Superior deluxe room with partial ocean view

Superior deluxe room with partial ocean view

2 double beds - 4 guests - Ensuite bathroom

Reliable accessibility information

No extra fees

Personalized support

With direct access to the beach in Playa del Carmen, Playacar Palace offers spacious guest rooms, a large outdoor pool with sea views and a swim-up bar.

Featuring sea views, each room has a flat-screen LCD TV and minibar. The private bathroom has a walk-in shower, bathrobes and slipers. You can choose from a large double room or a suite with a living room and balcony. Each accessible room has wide space around the bed for a wheelchair.

Buffet breakfast is served every morning and the hotel has 6 different restaurants.

Playacar Palace is 2,8 ft from the centre of Playa del Carmen wh...
With direct access to the beach in Playa del Carmen, Playacar Palace offers spacious guest rooms, a large outdoor pool with sea views and a swim-up bar.

Featuring sea views, each room has a flat-screen LCD TV and minibar. The private bathroom has a walk-in shower, bathrobes and slipers. You can choose from a large double room or a suite with a living room and balcony. Each accessible room has wide space around the bed for a wheelchair.

Buffet breakfast is served every morning and the hotel has 6 different restaurants.

Playacar Palace is 2,8 ft from the centre of Playa del Carmen where you'll find shops, restaurant and a bursting nightlife.


Accessibility features

  • Type of assistance available

    Push / carry wheelchair

    Carry bags / belongings

    Transfers (ex: transfer the guest from the wheelchair to a taxi)

  • Service dogs allowed

    Yes

  • Hearing disability guidance

    Visual notifications (written texts, light notifications)

  • Visual disability guidance

    Braille


Amenities

Free wifi access

Free parking

Free swimming pool

Beachfront

Restaurant onsite

Bar onsite


Keeping you safe during COVID-19

  • Cleaning measures

    Enhanced cleaning protocol

  • Safety measures

    Local authorities safety protocols followed by all staff members

  • Social distancing measures

    Social distancing measures in place


Location

Fraccionamiento Playacar, Bahia de Espiritu Santo, 77710

What's around

What's nearby

Playacar Beach

0.1 km

Playa del Carmen Beach

0.2 km

Rio Secreto

7.7 km

Isla Pasion Weddings

7.9 km

Mayakoba Beach

8 km

Top attractions

Kool Beach Club

1.7 km

Church of Guadalupe

3.2 km

Public Transit

Playa del Carmen Maritime Terminal

0.2 km

ADO International Bus Station

0.3 km

Closest Airports

Cozumel International Airport CZM

19.4 km

Cancún International Airport CUN

51.2 km


Important information

  • Check-in: from 3:00 PM.

  • Check-out: until 12:00 PM.

  • Spoken language(s): English, Spanish, French, Portuguese.

  • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

  • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

  • A valid credit/debit card and photo ID is required at check-in.


FAQs