Our travel experts will be able to let you know more about the activity cancellation policies upon request.

Time to explore Machu Picchu! On an accessible van, you will be picked up from your hotel around 5:00 AM and taken to the Ollantaytambo train station. There will be accessible restrooms and departure and arrival train stations at the Inca Rail offices. After seeing spectacular sites on the train, you will board a bus that will take you to the entrance door of the citadel. Although neither the train nor the bus is wheelchair-accessible, remember that guides are eager to help wheelchair users and trained to do so.As one of the Seven Wonders of the World, Machu Picchu is known for its architectural beauty and spectacular natural landscapes. The energy you feel emerging from its enigmatic constructions will leave you breathless! Machu Picchu's terrain is rocky, with steps that can be slippery. This is why we provide 2 people for assistance. The tour will be operated in our own Tracks Mobility wheelchair, which has been adapted to guarantee a safe trip.After the visit, you will stop for lunch in a local restaurant with fantastic food and non-accessible but easy-to-access restrooms. You will be taken back to your hotel in an accessible van. Accessibility information Travelers will need to transfer out of their wheelchairs into our tracks wheelchairs, given that spaces are narrow. Only with our tracks wheelchairs can we guarantee smooth access. The train and bus are not wheelchair accessible, and travelers will be required to transfer with the assistance of porters in and out of both vehicles.

Ollantaytambo, Avenue Ferrocarril, Ollantaytambo, Peru

Ollantaytambo Train Station

Aguas Calientes, Peru

Aguas Calientes - Machu Picchu Town

Machu Pichu, Peru

Scenic Bus to Machu Picchu

Machu Picchu

Machu Picchu Visit from Cusco

A woman in a wheelchair posing in a train station that takes you from Cusco to Aguas Calientes.

A woman in a wheelchair contemplates the cultivation terraces of ancient Inca constructions.

A woman in a wheelchair gazes at the view of ancient Inca constructions on a beautiful sunny day.

A man in a wheelchair admires the ancient Inca constructions of Machu Picchu.

Two friends pose facing the Machu Picchu ancient constructions

View of people exploring the ruins with a large mountain in the background.

A Peruvian typical lunch after machu picchu visit

View of green mountains next to ancient Inca constructions in Machu Picchu

The train has narrow hallways.

The train has an access ramp.

The train has a spacious seating area where a wheelchair user can travel.

A wheelchair user is being transferred to the accessible van.

The accessible van.

The van is equipped with an entrance ramp.

The bus has steps to enter.

A wheelchair user is being transferred to the bus.

The bus has a tall step to enter.

The bus has narrow hallways.

Starting point: You will be picked up from your hotel

Transfer in an accessible van

outdoorPlaceAccessibilityInfo

Type of floor

Ground surface

Outdoor space

Type of public restroom

Designated for people with disabilities

Step-free access

Door width

Door handle

Turning space more than 60 in

Toilet grab bars available

Toilet height

Space under sink

Faucet handle

Bathroom

Outdoor Accessibility Information

Welcome to Ollantaytambo Train Station! This is a great opportunity to take an accessible restroom break. You’ll find accessible restrooms at the Inca Rail office and another conveniently located on the platform near the boarding area.

transportationAccessibilityInfo

Transport access

Vehicle door width

Transportation Entrance

Do wheelchair users need to transfer from their chair to board the vehicle?

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Transportation Seating

Transportation accessibility information

The train ride offers stunning scenic views and a truly enjoyable experience. However, it is not wheelchair accessible, as it has steps at the entrance and very narrow aisles. Travelers using a wheelchair will need to transfer to a train seat, and in some cases, larger wheelchairs may not fit through the door. If this happens, the wheelchair will need to be carried separately to the seat. The first-row seats are reserved for passengers with reduced mobility, but the train does not have an accessible restroom.

Inca Rail 360 Train

Transfer in train Inca Rail 360

Outdoor amenities

Accessible paths

Access

Outdoor space entrance

Once in Aguas Calientes, you'll board the bus for a scenic 30-minute ride to the entrance of Machu Picchu. Before heading up, consider a restroom stop at Toto House Restaurant, conveniently located near the bus stop. While the restroom is not fully accessible, it is easy to enter, though wheelchair users may need assistance as there is limited maneuvering space inside.

The bus is not wheelchair accessible, as it has approximately three steps at the entrance, narrow aisles, and no ramp. However, staff will assist travelers in transferring from the entrance to the first-row seat, which is reserved for passengers with reduced mobility. The ride to Machu Picchu takes about 30 minutes.

Transfer in bus

Arriving at the citadel, you will get ready to explore. At Machu Picchu, you will be guided by experienced staff trained in assisting people with disabilities. Take pictures, but don’t forget to experience the moment and marvel at the cultivation terraces, a typical Incan agricultural structure.While we do our best to offer accessible service when visiting Machu Picchu, keep in mind you are visiting that it was built in the 1400's so many structures are preserved in their original state and can be rocky and slippery terrain. When visiting, we will provide 2 porters who will carry you in a wheelchair in difficult terrain and through the 15 steps needed to enter the Sanctuary entrance. The staff is trained by Wheel the World and, along with the guide, will help you with all your needs.&nbsp;

Machu Picchu Visit from Aguas Calientes

A woman contemplates the view of the archeological ruins of Machu Picchu

Travel in the same bus you arrived in. The bus is not wheelchair accessible, as it has approximately three steps at the entrance, narrow aisles, and no ramp. However, staff will assist travelers in transferring from the entrance to the first-row seat, which is reserved for passengers with reduced mobility. The ride to Machu Picchu takes about 30 minutes.

Type of entrance

Buffet or self service area

Buffet countertop height

Step-free access to seating area

Seating

Table height

Restaurant

Arrive at Toto’s Machu Picchu Restaurant for a well-deserved break and savor a delicious set menu lunch in a cozy and welcoming atmosphere. An accessible bathroom is available on-site for your convenience.