Visit the 9/11 Memorial & Museum

United States

1h30

Open Tour

Experience description

Embark on a self-guided tour to pay respects to the victims of the 9/11 terror attack and learn about the heroic acts of the first responders at the 9/11 Memorial and Museum. Your ticket to the museum also grants access to the 9/11 Memorial, which features a large refle...Embark on a self-guided tour to pay respects to the victims of the 9/11 terror attack and learn about the heroic acts of the first responders at the 9/11 Memorial and Museum. Your ticket to the museum also grants access to the 9/11 Memorial, which features a large reflecting pool engraved with the names of those who lost their lives in the attack. Take time to explore the garden, which boasts over 400 trees symbolizing hope and renewal after the tragedy. Within the museum, witness first-person testimonies and artifacts, with the main exhibit divided into three sections: the build-up to the attack, the day it happened, and the aftermath, with temporary exhibitions showcasing various aspects of the event.

The museum and memorial are both accessible for people with disabilities, with wheelchair access, accessible bathrooms, and service animal friendly. There are various accessible public transport routes available, and the intersection of Cortlandt and Greenwich Streets has an accessible drop-off point. Wheelchairs, walkers, and seating areas are provided on a first-come, first-served basis. Audio displays are compatible with hearing aids, videos have open captions, and American Sign Language tours can be requested at least 3 weeks in advance. Verbally guided tours are also available with advance notice for visually impaired guests, and a quiet space is provided for personal reflection.

For more information and ticket purchases, please visit the official website: Visit the 9/11 Memorial & Museum.

Accessibility. What to expect?

  • Transportation

    Transportation not included

  • Bathrooms

    Accessible bathrooms at multiple stops during the activity

  • Places

    Places visited are all wheelchair accessible and can be navigated independently

  • Equipment

    Adaptive equipment is included and can be used independently

  1. Starting point: 9/11 Memorial & Museum

  2. 1

    9/11 Memorial & Museum

    1h30

  3. End point: 9/11 Memorial & Museum

Free

Reliable accessibility information

Comprehensive planning

Personalized support

Keeping you safe during COVID-19

  • Cleaning measures

    Enhanced cleaning protocol

  • Safety measures

    Local authorities safety protocols followed by all staff members

  • Social distancing measures

    Social distancing measures in place

    What's included

  • Admission

  • Audio guides

  • Equipment rental

    What's not included

  • Tour Guides

  • Ground transportation

  • Parking

  • Insurance

Important information

  • The same price applies to all travelers. Please select the number of travelers with and without disabilities when booking on our website.

  • Please note that the price featured is the lowest price available based on 2 people traveling. Please get in touch with our travel experts to know what rates apply for your traveling dates / number of participants.

  • Spoken language(s): English

  • Travel insurance is not included but an appropriate insurance based on your personal needs is highly recommended.

  • There is no restriction of any kind regarding this tour.

  • Travelers must be willing to self-transfer manually or be helped to do so, in order to take part in this tour.

Policies

Cancellation and modification policies differ depending on the chosen activities. Please click here to check out the policies that apply to your selection.

FAQs