Visit the 9/11 Memorial & Museum

exhibition

New York, NYShow map

New York, NYShow map

Overview

Embark on a self-guided tour to pay respects to the victims of the 9/11 terror attack and learn about the heroic acts of the first responders at the 9/11 Memorial and Museum. Your ticket to the museum also grants access to the 9/11 Memorial, which features a large reflecting pool engraved with the names of those who lost their lives in the attack. Take time to explore the garden, which boasts over 400 trees symbolizing hope and renewal after the tragedy. Within the museum, witness first-person testimonies and artifacts, with the main exhibit divided into three sections: the build-up to the attack, the day it happened, and the aftermath, with temporary exhibitions showcasing various aspects of the event.

The museum and memorial are both accessible for people with disabilities, with wheelchair access, accessible bathrooms, and service animal friendly. There are various accessible public transport routes available, and the intersection of Cortlandt and Greenwich Streets has an accessible drop-off point. Wheelchairs, walkers, and seating areas are provided on a first-come, first-served basis. Audio displays are compatible with hearing aids, videos have open captions, and American Sign Language tours can be requested at least 3 weeks in advance. Verbally guided tours are also available with advance notice for visually impaired guests, and a quiet space is provided for personal reflection.

For more information and ticket purchases, please visit the official website: Visit the 9/11 Memorial & Museum.

Detailed information

Bathroom available
Yes, but it's not accessible

Guaranteed accessibility features

  • Accessible entrance

Know before you go

What is included

  • Admission

  • Audio guides

  • Equipment rental

What is not included

  • Tour Guides

  • Ground transportation

  • Parking

  • Insurance

Location

New York, NY, USA

Location

New York, NY, USA

Free admission

Frequently asked questions

The tours we offer are designed to accommodate all kind of disabilities. Our travel experts can help you find the right tour to meet your accessibility needs.

The Museum is currently open six days a week (Wednesday to Monday), from 09:00 AM. to 07:00 PM.

On-street parking in lower Manhattan is extremely limited. The Memorial does not provide parking.

The 9/11 Memorial is free to access. You must buy a ticket to access the Museum.

Yes, the whole site is wheelchair-accessible.