Wifi access

Smoke-free place

Bar onsite

Pet friendly

Guide dogs allowed

Room service

Air Conditioning

24hs front desk

Exchange

Babysitting

Baggage storage

Internet

General

Front desk services

Food and services

Facilities

Family services

Located in a refurbished Moorish Palazzo and art house that neighbors the Grand Canal, the Hotel Palazzo Stern is a gem for any traveler. This 4-star hotel's private dock, wheelchair lift, seated front desk, and service animal-friendly culture make exploring Venice's history, art, and waterways an easy and accessible excursion.  

Nestled into a canalside Duplex, these multileveled guest rooms blend accessibility with Venitian charm. The ground floors feature a seating area that doubles as a single bed, free turning space, and an ensuite with a roll-in shower. A narrow staircase leads to the second-floor loft, where you'll find the cozy sleeping area and a skylight that allows you to fall asleep under views of the Venetian sky. 

After a good night of rest, you can start your morning with Italian coffees, jams, eggs, and freshly baked pastries. Guests are also welcome to dine on traditional Italian cuisine at the hotel's onsite restaurant and stop into the hotel cafe for freshly brewed teas or cocktails to compliment views of the Grand Canal. 

Although removed from the city's hustle and bustle, the hotel is within 10 minutes away from San Marco Square and near plenty of other must-see locations. For instance, the hotel is within 1 km (0.6 miles) of La Fenice Theatre, Rialto Bridge, Venice Santa Lucia Train Station, and the Doge's Palace. Other attractions like Grassi Palace and the Accademia Bridge are within a 5-minute stroll from the hotel, giving you a taste of local life in Venice.

The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

A valid credit/debit card and photo ID is required at check-in.

Accessible guest rooms are located in a duplex and feature stairs leading to the main sleeping area. 

Venice Marco Polo Airport VCE

Treviso Airport TSF

Trieste Airport TRS

Closest Airports

La Fenice Theatre

Piazza San Marco

Rialto Bridge

Venice Santa Lucia Train Station

Basilica San Marco

Ca' d'Oro

Doge's Palace

Church of San Giorgio Maggiore

M9 Museum

Mestre Ospedale Train Station

Top attractions

Grassi Palace

A Plus A Gallery

Gallerie dell' Accademia

Accademia Bridge

Palazzo Franchetti

Scuola Grande di San Rocco

Frari Basilica

Peggy Guggenheim Collection

What's nearby

Ferry  Accademia Vaporetto Stop

Ferry  San Tomà Vaporetto Stop

Public Transit

King bed on loft with stairway entrance.

Hotel Palazzo Stern entrance with wheelchair platform lift.

Exterior entrance with red carpet and double doors.

Lobby and reception area with seated front desk.

Front desk positioned at an accessible height.

Ramped exterior entrance.

Grand lobby with ornate stairway.

Ornate carpeted stairway.

Breakfast dining space with fresh pastries and ample seating at an accessible height.

Canalside seating area and patio with accessible seating.

Hotel bar with standing height bartop.

Canalside terrace with seating at an accessible height.

Exterior view of Hotel Palazzo Stern with canal views.

Ornate chapel with spacious pathways historic Italian architecture.

Canalside views of the Hotel Palazzo Stern.

Hotel workspace with ornate decor and smooth floors.

Rooftop jacuzzi with romantic table.

Hotel Palazzo Stern

Step-free access

Door width

Turning space more than 60 in

Toilet grab bars available

Toilet height

Space under sink

Wheelchair accessible public washroom

Bathroom

Steps to enter

Type of entrance

Handrails

Stairlift

Door operation

Building Entrance

Type of floor

Front desk

Elevator

Wheelchair accessible path to elevator

Lobby

Name

Buffet or self service area

Step-free access to buffet area

Buffet countertop height

Step-free access to seating area

Seating

Table height

Wheelchair accessible lounge

Restaurant

Flat screen tv

Hair dryer

Mini fridge

Bathroom and bedroom amenities

Smoke-free rooms

Coffee maker

Tea machine

Safe

Safety and security

Bathroom Access

Turning space

Bathroom Interior

Shower type

Shower grab bars

Handheld showerhead

Lowest showerhead height

Shower seat

Type of shower seat

Emergency cord

Height adjustable showerhead

Roll in shower

Transfer shower

Shower

Total sink height

Sink

Toilet

The Accessible Standard Room is a charming, multileveled guest room nestled into a canalside duplex. The room’s ground floor features a seating area that doubles as a single bed, free turning space, and an ensuite with a roll-in shower, shower seat, toilet with grab bars, and sink with legroom. A narrow staircase leads to the second-floor loft, where you'll find the cozy sleeping area with a king bed positioned at 53 cm (20.8 in) in height and a skylight that allows you to fall asleep under views of the Venetian sky.

Standard Room with first floor step free exterior pathways.

Stadard Room closet with shelving at an accessible height.

Standard Room desk and lounge seating.

Carpeted stairway to main bedroom.

Ensuite with roll in shower and toilet with bidet.

Roll in shower with handheld showerhead and shower seat.

Accessible ensuite sink with leg room.

Superior Triple Room with Roll in Shower

Light dimmer

Bedroom Interior

Bed height

Mattress

Free space on side of bed

Electric bed

Bed hoist

Telephone reachable from bed

Light switch reachable from bed

Drawers available

Drawers between 15-48 in

Closet available

Closet railing between 15-48 in

Closet

Door entry system

Wheelchair width doorways

Entrance

Standard Room with first floor step free exterior pathways

Bidet

Minibar

Complimentary toiletries

Cribs

2 Large Twin Beds and 1 Twin Bed
323-sq-foot room with canal views 
Layout - Bedroom 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly


Room

Living area

View from room

Junior Suite (3 Pax - Grand Canal View)

1 Queen Bed or 2 Twin Beds
377 sq feet 
Layout - Bedroom 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly


Suite (2 Pax)

1 Queen Bed and 1 Twin Bed
377 sq feet 
Layout - Bedroom 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly


Suite (3 Pax)

1 Queen Bed or 2 Twin Beds
237 sq feet 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly


Deluxe Double Room

1 Queen Bed or 2 Twin Beds
215-sq-foot room with canal views 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly


Deluxe Double or Twin Room (Grand Canal View)

1 Large Twin Bed
172 sq feet 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly


Superior Single Room

1 Queen Bed and 1 Twin Bed or 3 Twin Beds
269 sq feet 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking, pet friendly


Superior Triple Room

1 Queen Bed
323-sq-foot room with canal views 
Layout - Bedroom 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly


Junior Suite (2 Pax - Grand Canal View)

1 Queen Bed and 2 Twin Beds
323-sq-foot room with canal views 
Layout - Bedroom 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly


Junior Suite (4 Pax - Grand Canal View)

1 Queen Bed and 1 Twin Bed or 3 Twin Beds
269 sq feet 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly


Deluxe Triple Room

1 Queen Bed and 2 Twin Beds
377 sq feet 
Layout - Bedroom 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly


Suite (4 Pax)

1 Queen Bed
183 sq feet 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking, pet friendly


Superior Double Room

1 Queen Bed OR 2 Twin Beds
215 sq feet 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly


1 Queen Bed
323 sq feet 
Layout - Bedroom 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly


1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
269 sq feet 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking, pet friendly


2 Large Twin Beds and 1 Twin Bed
323 sq feet 
Layout - Bedroom 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly


1 Queen Bed and 2 Twin Beds
323 sq feet 
Layout - Bedroom 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly


1 Queen Bed OR 2 Twin Beds
377 sq feet 
Layout - Bedroom 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly


1 Queen Bed OR 2 Twin Beds
237 sq feet 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly


1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
269 sq feet 
Internet - Free WiFi 
Entertainment - Plasma TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets 
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
