Barceló Maya Palace

resort

Km. 266 Chetumal 3, Calle Margarita Maza, 77750 Riviera Maya, Q.R.Show map

Dates & guests

    Junior Suite Garden View
    Hotel entrance and pathways
    Hotel entrance and ramps
    Front desk with attendants
    Hotel lobby with double doors

    +13 photos

    • Wifi access

      Free
    • Smoke-free place

    • Beachfront

    • Swimming pool

      Free
    • Playground


    About this property

    From stunning views of the Caribbean Sea to direct beach access to its grand archways, the Barceló Maya Palace is everything you could ask for in a 5-star resort. With beachside lounge seating, wheelchair-accessible pathways, and extensive swimming pools with ramped entrances, this resort is an ideal combination of accessibility and elegance. Each guest room envelopes you in luxurious Spanish-style decor as you take in garden views on your private balconies. These rooms also offer a significant amount of free turn space and an ensuite shower with a threshold, making these spaces everything you need for a comfortable stay. At this resort, everywhere you dine, a view of the Caribbean Sea in addition to tempting meals from around the world. In addition to a complimentary buffet breakfast, the resort’s six restaurants offer dishes ranging from rustic Mexican, Brazilian, French, and Caribbean seafood and other global cuisines. With such an outstanding location, countless day trips, and plenty of onsite activities for you and the family to enjoy. For instance, the Blue Cenote swimming caves and Dolphin Discovery Riviera Maya water park are less than 5 km (3.1 miles). You can also lounge at three spectacular pools, head to the spa, or enjoy live entertainment at the nightclub without ever leaving the resort.
    • accessibility
      Accessibility guaranteed

      Stay in the accessible room you requested or get your money back.

    • check
      We’re here for you!

      Travel with peace of mind: contact our Support team anytime on your trip.

    • support
      We call hotels for you

      We confirm the room is accessible and exactly what you booked.

    • price
      Best rate promise

      If you find the same room for less elsewhere, we’ll match the price.

    Rooms with verified accessibility information

    Junior suite (garden view)

    Ensuite with sliding door
    Toilet with grab bars
    Accessible ensuite sink

    +2

    1 king - 2 guests - Ensuite bathroom

    Guaranteed accessibility features

    • Shower grab bars

    • Handheld shower head

    • Toilet grab bars

    • Wide bathroom door

      Wifi access

      Free

      Air Conditioning

      Flat screen tv

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    Resort general accessibility

    Top features

    • Pool ramp OR sloped entry

    • Step-free entrance

    • Accessible parking

    • Automatic doors

    Personal Accessibility Match

    Traveler reviews

    Location

    Km. 266 Chetumal 3, Calle Margarita Maza, 77750 Riviera Maya, Q.R., Mexico

    Important information

    • Check-in: from 3:00 PM.

    • Check-out: until 12:00 PM.

    • Spoken language(s): English, Spanish.

    • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

    • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

    • A valid credit/debit card and photo ID is required at check-in.

    Extra fees

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: USD 1.69 per accommodation, per night

    We have included all charges provided to us by the property.

    • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • A facilities fee includes use of: spa

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Policies

    • Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.