Sandos Cancun All Inclusive

resort

Retorno del Rey Mza 53 Lote 37 1 Sec A Km 14, 77500 CancúnShow map

Dates & guests

    Aerial view of the hotel with outdoor pools and beach.
    There is a short ramp leading from the roadway up to double, glass doors.
    The cobbled drive-up entrance to the hotel has 2 steps leading to automatic sliding glass doors.
    The hotel's underground car park has a designated parking space for wheelchair users.
    In the car park, there is a clearly marked wheelchair access ramp leading to an elevator.

    +10 photos

    • Wifi access

      Free

    • Smoke-free place

    • Beachfront

    • Swimming pool

      Free

    • Event room

    About this property

    The 5-star Sandos Cancun Resort offers an all-inclusive, luxury stay. Offering three infinity pools, beachfront access, a spa and fitness center and year-round entertainment, guests can enjoy a relaxing stay. There is also a WellFit program accessible to all visitors. Sandos Cancun has superior or deluxe rooms. Each offers either a king-sized bed or two double beds with a shower and separate bathtub. All rooms come with a coffee machine, TV and free wifi. A 24/7 room service is also included. With a choice of eight restaurants and bars, guests have plenty of choice for breakfast, lunch and dinner. From a casual international breakfast buffet at Zango's to a traditional Japanese teppanyaki service at Gaijin restaurant, there is something to tickle everyone's taste buds.
    • accessibility
      Accessibility guaranteed

      Stay in the accessible room you requested or get your money back.

    • check
      We’re here for you!

      Travel with peace of mind: contact our Support team anytime on your trip.

    • support
      We call hotels for you

      We confirm the room is accessible and exactly what you booked.

    • price
      Best rate promise

      If you find the same room for less elsewhere, we’ll match the price.

    Rooms with verified accessibility information

    King room

    There is step-free access to the marble-floored, spacious room which has a king-sized bed. The door has a low peephole.
    The spacious, step-free room has a king-sized bed, a coffee table and a high-backed chair.
    The spacious, step-free ensuite has an accessible sink set in a long counter.

    +2

    1 king - 3 guests - Ensuite bathroom

    Guaranteed accessibility features

    • Roll in shower

    • Free space under the bed

    • Bed height under 25 in

    • Shower seat

      Wifi access

      Free

      Air Conditioning

      Flat screen tv

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    Resort general accessibility

    Top features

    • Accessible parking

    • Accessible common bathroom

    • Step free entrance

    • Wide door entrance

    Personal Accessibility Match

    Traveler reviews

    Location

    Retorno del Rey Mza 53 Lote 37 1 Sec A Km 14, 77500 Cancún, Mexico

    Important information

    • Check-in: from 03:00 PM.

    • Check-out: until 12:00 PM.

    • Spoken language(s): English, Spanish.

    • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

    • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

    • A valid credit/debit card and photo ID is required at check-in.

    Extra fees

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of MXN 5000 will be collected before check-in.

    We have included all charges provided to us by the property.

    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Policies

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
    • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).