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Moon Palace The Grand Cancun

resort

Carretera Cancun-Chetumal Km 340, 77500 CancúnShow map

Dates & guests

    Moon Palace The Grand Cancun
    Moon Palace The Grand Cancun
    Swimming pool and accessible pathways
    Hotel entrance with ramp
    Moon Palace The Grand Cancun

    +71 photos

    • Wifi access

      Free
    • Smoke-free place

    • Beachfront

    • Swimming pool

      Free
    • Playground


    About this property

    Moon Palace The Grand Cancun sits only steps from the beach. At this stunning 5-star all-inclusive hotel, you can dive into an accessible pool that features a wave simulator, experience outstanding beauty treatments, and spend the night dancing or viewing exclusive on-site entertainment. The hotel offers its guests opulent accessible rooms with stunning ocean views. These rooms are fitted with a romantic in-room spa bathtub, door viewers at a lowered height, and fully accessible ensuites. Your stay includes foods from all corners of the world. Start your morning with a complimentary breakfast buffet that offers various freshly baked pastries, exotic fruits, and omelets. You can also dine on a la carte menus of East Asian, Indian, Italian, and Mexican inspired cuisine or enjoy drinks at the hotel's bars. The hotel is idyllically located steps away from the beach and major cultural attractions. Moon Palace The Grand Cancun is less than a 10-minute stroll away. The hotel is within 11 km (7 miles) from El Rey Mayan ruins and Mayan Museum.
    • accessibility
      Accessibility guaranteed

      Stay in the accessible room you requested or get your money back.

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    • price
      Best rate promise

      If you find the same room for less elsewhere, we’ll match the price.

    Rooms with verified accessibility information

    Grand Deluxe Garden View

    Room
    Room
    Room amenity

    +23

    1 King Bed, or 2 Double - 4 guests - Private bathroom

    Guaranteed accessibility features

    • Roll in shower

    • Transfer shower

    • Shower seat

    • Shower grab bars

      Wifi access

      Free

      Air Conditioning

      Room service

    Grand Presidential Suite

    Room
    Bathroom
    View from room

    +29

    1 King Bed and 2 Double - 6 guests - Private bathroom

    Guaranteed accessibility features

    • Roll in shower

    • Shower seat

    • Shower grab bars

    • Raised toilet seat

      Wifi access

      Free

      Air Conditioning

      Room service

    Grand Family Suite Garden View

    Room
    Room
    View from room

    +35

    1 King Bed and 2 Double - 6 guests - Private bathroom

    Guaranteed accessibility features

    • Roll in shower

    • Shower seat

    • Shower grab bars

    • Raised toilet seat

      Wifi access

      Free

      Air Conditioning

      Room service

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    Resort general accessibility

    Top features

    • Pool ramp OR sloped entry

    • Step-free entrance

    • Accessible common bathroom

    • Accessible front desk

    Personal Accessibility Match

    Traveler reviews

    Location

    Carretera Cancun-Chetumal Km 340, 77500 Cancún, Mexico

    Important information

    • Check-in: from 03:00 PM

    • Check-out: until 12:00 PM

    • Spoken language(s): English, Spanish, French, Portuguese, Russian

    • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

    • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

    • A valid credit/debit card and photo ID is required at check-in.

    Extra fees

    • Airport shuttle fee: USD 26 per person (roundtrip)
    • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Policies

    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • Cashless payment methods are available for all transactions.