Grand Velas Riviera Maya
resort
Carretera Cancun Tulum Km 62, Playa Del CarmenShow map
Dates & guests
+24 photos
Wifi access
FreeBeachfront
Swimming pool
FreePlayground
Shop onsite
About this property
Situated on the beachfront overlooking the Caribbean, the Grand Velas Riviera Maya is a luxury resort with accessible accommodation and amenities that include a 5* star spa, an infinity pool, a private beach with white sand, numerous restaurants, numerous bars and sublime sunset views. Free WiFi is available at the resort.
The rooms and suites at Grand Velas Riviera Maya include high-end amenities and some have private plunge pools and ocean views. Accessible rooms have a roll-in shower with a shower seat and step-free access. All rooms include a flat-screen TV.
The resort boasts a range of dining options to suit all tastes. The Piaf restaurant offers French cuisine with fine wines, and Frida reinvents classic Mexican dishes with a unique twist. The Azul restaurant is family-friendly and open for breakfast, lunch and dinner, serving food in a casual atmosphere. The Bistro restaurant is open to adults only and serves French food, and the Chaka restaurant serves healthy fusion dishes in a jungle-themed decor. Other onsite restaurants include a pan-Asian restaurant, an Italian restaurant and a Mexican restaurant with creative handcrafted dishes.
The resort is only minutes from Playa del Carmen’s Fifth Avenue, which offers many options for shopping, dining and entertainment. Other activities in the surrounding area include exploring Mayan ruins, many kinds of water sports and activities to get in touch with nature such as swimming with dolphins. The nearest airport is Cancun International Airport, 50 km (31 miles) away.
Rooms with verified accessibility information
Grand class
+9
1 king - 2 guests - Private bathroom
Guaranteed accessibility features
Roll in shower
Shower seat
Handheld shower head
Low shelves
Wifi
$Air Conditioning
Flat screen tv
Ambassador suite
+10
1 king - 2 guests - Ensuite bathroom
Guaranteed accessibility features
Roll in shower
Shower seat
Handheld shower head
Low shelves
Wifi access
FreeAir Conditioning
Flat screen tv
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Resort general accessibility
Top features
Pool ramp OR sloped entry
Step-free entrance
Automatic doors
Wide door entrance
Visual disability guidance
- Braille
Personal Accessibility Match
Traveler reviews
Location
Carretera Cancun Tulum Km 62, Playa Del Carmen, Quintana Roo 77710
Important information
Check-in: from 03:00 PM.
Check-out: until 12:00 PM.
Spoken language(s): English, Spanish.
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
A valid credit/debit card and photo ID is required at check-in.
Extra fees
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: USD 65 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.