Grand Velas Riviera Maya

resort

Carretera Cancun Tulum Km 62, Playa Del CarmenShow map

Dates & guests

    Grand Velas Riviera Maya
    A guest room at Grand Velas Riviera Maya
    The entrance to the resort
    The resort has step-free access
    Stairs in the lobby

    +24 photos

    • Wifi access

      Free
    • Beachfront

    • Swimming pool

      Free
    • Playground

    • Shop onsite


    About this property

    Situated on the beachfront overlooking the Caribbean, the Grand Velas Riviera Maya is a luxury resort with accessible accommodation and amenities that include a 5* star spa, an infinity pool, a private beach with white sand, numerous restaurants, numerous bars and sublime sunset views. Free WiFi is available at the resort. The rooms and suites at Grand Velas Riviera Maya include high-end amenities and some have private plunge pools and ocean views. Accessible rooms have a roll-in shower with a shower seat and step-free access. All rooms include a flat-screen TV. The resort boasts a range of dining options to suit all tastes. The Piaf restaurant offers French cuisine with fine wines, and Frida reinvents classic Mexican dishes with a unique twist. The Azul restaurant is family-friendly and open for breakfast, lunch and dinner, serving food in a casual atmosphere. The Bistro restaurant is open to adults only and serves French food, and the Chaka restaurant serves healthy fusion dishes in a jungle-themed decor. Other onsite restaurants include a pan-Asian restaurant, an Italian restaurant and a Mexican restaurant with creative handcrafted dishes. The resort is only minutes from Playa del Carmen’s Fifth Avenue, which offers many options for shopping, dining and entertainment. Other activities in the surrounding area include exploring Mayan ruins, many kinds of water sports and activities to get in touch with nature such as swimming with dolphins. The nearest airport is Cancun International Airport, 50 km (31 miles) away.
    • accessibility
      Accessibility guaranteed

      Stay in the accessible room you requested or get your money back.

    • check
      We’re here for you!

      Travel with peace of mind: contact our Support team anytime on your trip.

    • support
      We call hotels for you

      We confirm the room is accessible and exactly what you booked.

    • price
      Best rate promise

      If you find the same room for less elsewhere, we’ll match the price.

    Rooms with verified accessibility information

    Grand class

    The entrance to the room
    The Grand Class Room
    The room

    +9

    1 king - 2 guests - Private bathroom

    Guaranteed accessibility features

    • Roll in shower

    • Shower seat

    • Handheld shower head

    • Low shelves

      Wifi

      $

      Air Conditioning

      Flat screen tv

    Ambassador suite

    The entrance to the suite
    The entrance to the suite
    The suite

    +10

    1 king - 2 guests - Ensuite bathroom

    Guaranteed accessibility features

    • Roll in shower

    • Shower seat

    • Handheld shower head

    • Low shelves

      Wifi access

      Free

      Air Conditioning

      Flat screen tv

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    Resort general accessibility

    Top features

    • Pool ramp OR sloped entry

    • Step-free entrance

    • Automatic doors

    • Wide door entrance

    Visual disability guidance

    • Braille

    Personal Accessibility Match

    Traveler reviews

    Location

    Carretera Cancun Tulum Km 62, Playa Del Carmen, Quintana Roo 77710

    Important information

    • Check-in: from 03:00 PM.

    • Check-out: until 12:00 PM.

    • Spoken language(s): English, Spanish.

    • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

    • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

    • A valid credit/debit card and photo ID is required at check-in.

    Extra fees

    • Early check-in is available for a fee (subject to availability)
    • Late check-out fee: USD 65 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Policies

    • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
    • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.