Iberostar Tucan

resort

Paseo Xaman - Ha Playacar 77710 Playa del CarmenShow map

Dates & guests

    Accessible Room bed
    Hotel lobby reception desk
    Hotel lobby and courtyard
    Tulum International Buffet dining area
    Tulum International Buffet

    +33 photos

    • Wifi access

      Free
    • Smoke-free place

    • Beachfront

    • Swimming pool

      Free
    • Shop onsite


    About this property

    Iberostar Tucan is a 5 star, all-inclusive resort located in Playa del Carmen in the heart of Riviera Maya. The beachfront property boasts a lagoon-style pool with ramp access, beach access with beach lounging areas, accessible parking, a fitness center, a kids camp, and a spa. The resort is located between sprawling gardens that open onto white sand beaches and turquoise waters. Accessible hotel rooms have tile floors and feature a queen-size bed, a roll-in shower with grab bars, and a balcony with ocean or garden views. Rooms are air-conditioned and offer wifi. Choose from 4 restaurants at this all-inclusive luxury resort. From a teppan grill to an international buffet or Mediterranean cuisine, there are various options to choose from every day for breakfast, lunch, and dinner. Enjoy a drink, smoothie, or snack at the pool, beach club, our lobby bar, and treat yourself to something sweet at the ice cream parlor. The hotel is located in the heart of Riviera Maya, but with so much to do at this all-inclusive resort, you won’t need to leave! Beachside activities like kayaking, a well-being program with yoga classes, shows, and entertainment, and a tennis court are just some ways you can entertain yourself.
    • accessibility
      Accessibility guaranteed

      Stay in the accessible room you requested or get your money back.

    • check
      We’re here for you!

      Travel with peace of mind: contact our Support team anytime on your trip.

    • support
      We call hotels for you

      We confirm the room is accessible and exactly what you booked.

    • price
      Best rate promise

      If you find the same room for less elsewhere, we’ll match the price.

    Rooms with verified accessibility information

    Accessible queen room

    Accessible Room
    Accessible Room desk and television
    Bathroom toilet with grab bars

    +4

    1 queen - 2 guests - Ensuite bathroom

    Guaranteed accessibility features

    • Roll in shower

    • Shower seat

    • Shower grab bars

    • Toilet grab bars

      Wifi access

      Free

      Air Conditioning

      Flat screen tv

    Premium Room, Accessible

    Room
    Room
    Room

    +4

    1 King Bed, 2 Double Beds - 1 guests - Private bathroom

    Guaranteed accessibility features

    • Turning space over 60 in

    • Room smooth flooring

    • Shower grab bars

    • Bathroom turning space over 60 in

      Wifi access

      Free

      Air Conditioning

      Flat screen tv

    You have different ways to pay or finance your trip!

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    Ask our travel experts about installment plans.

    Resort general accessibility

    Top features

    • Wheelchair accessible pool

    • Accessible parking

    • Accessible common bathroom

    • Accessible concierge desk

    Personal Accessibility Match

    Reviews from our guests

    Location

    Paseo Xaman - Ha Playacar 77710 Playa del Carmen, Q.R. Mexico

    Important information

    • Check-in: from 03:00 PM.

    • Check-out: until 12:00 PM.

    • Spoken language(s): German, English, Spanish, French, Italian, Portuguese.

    • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

    • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

    • A valid credit/debit card and photo ID is required at check-in.

    Extra fees

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MXN 56.57 per accommodation, per night

    We have included all charges provided to us by the property.

    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Policies

    • Pool access available from 7:00 AM to 7:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property is professionally cleaned.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.