Iberostar Quetzal
resort
Iberostar Quetzal, Lote Hotelero Nº2, Paseo Xaman - Ha, Playacar, Playa del Carmen, Quintana RooShow map
Dates & guests
+18 photos
Wifi access
FreeSmoke-free place
Beachfront
Swimming pool
FreeParking
Free
About this property
Interact with wildlife and explore Mayan ruins at Iberostar Quetzal. This beachfront, 5-star hotel operates with unique and careful attention to the local environment of Playa del Carmen. As the hotel’s team of biologists tends to native ecosystems, you can enjoy the hotel’s relaxing spa treatments, snorkeling and diving excursions, and direct beach access without worry.
The accessible guest rooms are both colorful and comfortable with their various accessibility features. They are designed to fit their tropical environment with tile floors, a work desk, lounge area, and ensuite with accessibility features toilet, ensuring your stay is convenient and luxurious.
Start your morning off with a complimentary breakfast that you can enjoy as you admire the beach views. You can also dine on buffet-style lunches and dinners that feature dishes of Mexican and international origins. If you’re looking to satisfy your sweet tooth, the various bars and ice cream parlor are always serving up delicious drinks and tasty treats.
From the hotel’s shoreside location, the possibilities are endless. Venture less than 4 km (2.5 miles) to visit Playa del Carmen Maritime Terminal, the disabled-friendly beach, or the Quinta Alegria Shopping Mall. You can also stay close by and enjoy the hotel’s swimming pool and exquisite natural ecosystems.
Rooms with verified accessibility information
Accessible room
+4
1 queen - 2 guests - Ensuite bathroom
Guaranteed accessibility features
Roll in shower
Shower seat
Shower grab bars
Handheld shower head
Wifi access
FreeAir Conditioning
Flat screen tv
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Resort general accessibility
Top features
Pool ramp OR sloped entry
Step-free entrance
Accessible parking
Accessible common bathroom
Personal Accessibility Match
Traveler reviews
Location
Iberostar Quetzal, Lote Hotelero Nº2, Paseo Xaman - Ha, Playacar, Playa del Carmen, Quintana Roo, Mexico
Important information
Check-in: from 03:00 PM
Check-out: until 12:00 PM
Spoken language(s): German, English, Spanish, French, Italian, Portuguese
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
A valid credit/debit card and photo ID is required at check-in.
Extra fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 56.57 per accommodation, per night
We have included all charges provided to us by the property.
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property is professionally cleaned.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.