Andaz Mayakoba
resort
Chetumal-Puerto Juarez km. 298, Solidaridad, 77710 Playa del CarmenShow map
Dates & guests
+18 photos
Wifi access
FreeSmoke-free place
Beachfront
Swimming pool
FreeShop onsite
About this property
Andaz Mayakoba Resort is located in a gated complex on the Mexican Caribbean on the Playa del Carmen. Guests at this resort can luxuriate in the 2 outdoor pools and relax in the private beach area. The resort also offers other upscale amenities including a spa with a sauna and 6 treatment rooms, 5 restaurants and access to a golf and tennis club. Free WiFi is available throughout the resort.
All air-conditioned rooms offer views of the sea, the lagoon or the golf course. Each room has a cable TV and an ensuite bathroom. The accessible rooms have step-free access and a bathroom with a roll-in shower with a shower seat with grab bars. Bathrobes and slippers are provided, as are free toiletries.
Andaz Mayakoba Resort boasts many dining options to suit all guests. There is a breakfast buffet by the poolside and the Tinta del Pulpo restaurant serves Mexican and international cuisine. VB serves juices, smoothies and vegan dishes, and the Sotavento restaurant serves light Mexican cuisine in a casual atmosphere. The sophisticated Casa Amate restaurant has been named one of the 120 top restaurants in Mexico and specializes in Latin American food. Alternatively, guests can also order room service, with a range of dishes available 24 hours a day.
Other amenities available at this accessible property include a water sports center, a gym and a concierge service. The nearest airport is Cancun International Airport which is 50 km (31 miles) away.
Rooms with verified accessibility information
ADA room
+10
1 king - 2 guests - Ensuite bathroom
Guaranteed accessibility features
Roll in shower
Shower seat
Shower grab bars
Handheld shower head
Wifi
$Mini fridge
Coffee maker
Beach area king fiesta floor
+8
1 king - 2 guests - Private bathroom
Guaranteed accessibility features
Handheld shower head
Raised toilet seat
Wide room door
Bathroom turning space
Wifi
$Flat screen tv
Mini fridge
Coffee maker
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Resort general accessibility
Top features
Step-free entrance
Accessible common bathroom
Wide door entrance
Smooth floor in the lobby
Personal Accessibility Match
Traveler reviews
Location
Chetumal-Puerto Juarez km. 298, Solidaridad, 77710 Playa del Carmen, Q. Roo
Important information
Check-in: from 03:00 PM.
Check-out: until 12:00 PM.
Spoken language(s): English, Spanish, French, Russian.
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
Extra fees
- Pet deposit: USD 100 per stay
- Pet fee: USD 100 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
- Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).