Swissôtel Chicago
hotel
323 East Wacker Drive, Chicago Loop, Chicago, IL 60601Show map
Dates & guests
+18 photos
Wifi
$Smoke-free place
Business center
Parking
$Room breakfast
About this property
Swissotel Chicago is an elegant 4-star establishment in downtown Chicago, less than 1 km (0.6 miles) from Lake Michigan and 500 meters (0.3 miles) from Millennium Park. Guests can use the fitness center on the penthouse floor, which has daily fitness classes with a view over the city, and also relax in the comfortable guest rooms.
All rooms have a minimalist design and are equipped with a TV, free toiletries, a mini-fridge, air conditioning, and coffee and tea facilities. Some rooms are adapted for guests with reduced mobility and have visual notifications on the smoke detector and fire alarm, along with large print or braille guidance for the telephone, room service menu, TV, thermostat, laundry information, security information, check-out policies, and minibar. Some ensuite bathrooms have a roll-in shower with grab bars and a shower seat.
The Palm at Swissotel Chicago is a fine dining restaurant. Open for lunch and dinner, it serves traditional Italian cuisine as well as lobster from Nova Scotia and prime beef dishes. Amuse is open for breakfast from Friday to Sunday and has a range of to-go breakfast options. Many restaurants and bars can be found within 1 km (0.6 miles) of the hotel.
Navy Pier is 1.7 km (1 miles) away and Willis Tower is 2.4 km (1.5 miles) away. The Field Museum is 3 km (1.8 miles) away. The neighborhood is well serviced by public transport and O’Hare Airport is 27.5 km (17 miles) away.
Accessibility guaranteed
Stay in the accessible room you requested or get your money back.
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Rooms with verified accessibility information
King room
+3
1 king - 2 guests - Ensuite bathroom
Guaranteed accessibility features
Roll in shower
Shower seat
Shower grab bars
Handheld shower head
Wifi access
FreeAir Conditioning
Heating
Double room
+4
2 double - 4 guests - Ensuite bathroom
Guaranteed accessibility features
Roll in shower
Shower seat
Shower grab bars
Handheld shower head
Wifi access
FreeAir Conditioning
Heating
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Hotel general accessibility
Top features
Accessible parking
Accessible concierge desk
Automatic doors
Step free entrance
Visual disability guidance
- Braille
Personal Accessibility Match
Reviews from our guests
Location
323 East Wacker Drive, Chicago Loop, Chicago, IL 60601, United States
Important information
Check-in: from 03:00 PM.
Check-out: until 12:00 PM.
Spoken language(s): German, English, Spanish, French, Chinese.
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
A valid credit/debit card and photo ID is required at check-in.
Extra fees
You'll be asked to pay the following charges at the property:
- Resort fee: USD 25.00 per accommodation, per night
- Additional inclusions
- Fitness center access
- Health club access
- Phone calls
We have included all charges provided to us by the property.
- Fee for cooked-to-order breakfast: approximately USD 5–22 per person
- Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
- Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
- Valet parking fee: USD 84.00 per night
- Pet deposit: USD 250.00 per stay
- Pet fee: USD 50 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).