Palace Hotel, a Luxury Collection Hotel, San Francisco

hotel

2 New Montgomery Street, Financial District, San Francisco, CA 94105Show map

Dates & guests

    The superior suite bedroom has a king-sized bed. There are nightstands on either side of it, with table lamps on top. At the bottom of the bed is a bed bench. Opposite the bed is a desk and chair. The room is spacious and carpeted.
    The huge entrance to the hotel is from the sidewalk. There are 3 large, covered doorways, with steps leading up to them. There is a ramp to one side of the stairs.
    The outdoor wheelchair lift is step-free.
    The lobby is huge and opulent with vaulted ceilings. The whole area is step-free, with minimal furniture.
    The carpeted reception desk has a lowered section.

    +9 photos

    • Wifi

      $
    • Smoke-free place

    • Swimming pool

      Free
    • Business center

    • Parking

      $

    About this property

    Experience 5-star luxury and world-class service within the heart of San Francisco at Palace Hotel, a Luxury Collection Hotel. This property is one of the most historic and iconic landmarks in the city, which boasts original architecture paired with modern decor. At this hotel, visitors can enjoy several high-end and accessible amenities such as a heated pool under a skylight ceiling, a fitness center, and several sophisticated conference spaces. Other hotel services include in-room dining, valet parking, and professional concierge services. The rooms are of spectacular luxury, with many offering scenic views of the city. Each room has detailed decor, well-blended hues, and century-old signature features. Depending on the room, beds range from king-sized, queen-sized, twin, or sofa beds. Separate marble bathrooms come with jacuzzi-style bathtubs and roll-in showers. A number of accessible rooms also have visual alarms and notification devices for doors and phones. On-site restaurants and bars offer both elevated and relaxed dining experiences at the hotel. The Garden Court and Pied Piper each offer an enticing list of dinner, beverages, signature Palace cocktails, wines, spirits, and traditional favorites. At the lobby level, the hotel hosts GC2GO, a grab-and-go food service. For a more intimate dining experience, in-room dining is also available.
    • accessibility
      Accessibility guaranteed

      Stay in the accessible room you requested or get your money back.

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    Rooms with verified accessibility information

    Accessible King Room

    The door to the hotel room has both high and low peepholes. There is a short corridor and a king-sized bed, a nightstand and a lamp.
    The king-sized bed has a large padded headboard. There are nightstands on either side of the bed with table lamps on them.
    Opposite the king-sized bed is a high cupboard with a TV on top. To the left is a small desk and moveable chair. The room is narrow.

    +3

    1 king - 2 guests - Ensuite bathroom

    Guaranteed accessibility features

    • Roll in shower

    • Free space under the bed

    • Shower seat

    • Shower grab bars

      Wifi

      $

      Air Conditioning

      Heating

    Accessible Palace Suite

    The seating area has a large sofa, 2 armchairs, a small bench seat, and a chess board to one side. The seating is close together.
    The king-sized 4-poster bed has a plush bed bench at the base. There are nightstands with table lamps and a push-button phone.
    There is a large built-in accessible double sink with a mirror and free toiletries. There is bath linen.

    +3

    1 king - 2 guests - Ensuite bathroom

    Guaranteed accessibility features

    • Roll in shower

    • Free space under the bed

    • Shower seat

    • Shower grab bars

      Wifi

      $

      Air Conditioning

      Heating

    Deluxe Room, 1 King Bed (Hearing Accessible)

    Room
    Room
    View from room

    +2

    1 King Bed - 2 guests - Private bathroom

    Guaranteed accessibility features

    • Transfer shower

    • Shower grab bars

    • Toilet grab bars

    • Lever door handle

      Wifi access

      Wifi

      $

      Air Conditioning

    Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

    Room
    Room
    Bathroom

    +1

    1 King Bed - 2 guests - Private bathroom

    Guaranteed accessibility features

    • Turning space over 60 in

    • Room smooth flooring

    • Shower grab bars

    • Bathroom turning space over 60 in

      Wifi access

      Wifi

      $

      Air Conditioning

    Superior Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

    Room
    Room
    Bathroom

    +1

    1 King Bed - 2 guests - Private bathroom

    Guaranteed accessibility features

    • Turning space over 60 in

    • Room smooth flooring

    • Shower grab bars

    • Bathroom turning space over 60 in

      Wifi access

      Wifi

      $

      Air Conditioning

    Superior Room, 1 King Bed (Mobility Accessible, Tub)

    Room
    Room
    Bathroom

    +1

    1 King Bed - 2 guests - Private bathroom

    Guaranteed accessibility features

    • Turning space over 60 in

    • Room smooth flooring

    • Shower grab bars

    • Bathroom turning space over 60 in

      Wifi access

      Wifi

      $

      Air Conditioning

    Superior Room, 2 Double Beds (Mobility Accessible, Tub)

    Room
    Room
    Bathroom

    +1

    2 Double Beds - 4 guests - Private bathroom

    Guaranteed accessibility features

    • Turning space over 60 in

    • Room smooth flooring

    • Shower grab bars

    • Bathroom turning space over 60 in

      Wifi access

      Wifi

      $

      Air Conditioning

    Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

    Room
    Room
    Bathroom

    +1

    1 King Bed - 2 guests - Private bathroom

    Guaranteed accessibility features

    • Transfer shower

    • Shower grab bars

    • Toilet grab bars

    • Lever door handle

      Wifi access

      Wifi

      $

      Air Conditioning

    Deluxe Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

    Room
    Room
    Bathroom

    +1

    2 Double Beds - 4 guests - Private bathroom

    Guaranteed accessibility features

    • Turning space over 60 in

    • Room smooth flooring

    • Shower grab bars

    • Bathroom turning space over 60 in

      Wifi access

      Wifi

      $

      Air Conditioning

    Superior Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

    Room
    Room
    Bathroom

    +1

    2 Double Beds - 4 guests - Private bathroom

    Guaranteed accessibility features

    • Transfer shower

    • Shower grab bars

    • Toilet grab bars

    • Lever door handle

      Wifi access

      Wifi

      $

      Air Conditioning

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    Hotel general accessibility

    Top features

    • Pool lift

    • Accessible common bathroom

    • Accessible concierge desk

    • Automatic doors

    Visual disability guidance

    • Braille

    Personal Accessibility Match

    Reviews from our guests

    Location

    2 New Montgomery Street, Financial District, San Francisco, CA 94105, United States

    Important information

    • Check-in: from 04:00 PM.

    • Check-out: until 12:00 PM.

    • Spoken language(s): Mandarin, English, Spanish, French, Japanese, Cantonese.

    • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

    • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

    • A valid credit/debit card and photo ID is required at check-in.

    Extra fees

    • Fee for buffet breakfast: approximately USD 49 for adults and USD 25 for children
    • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
    • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
    • Valet parking fee: USD 72 per day (in/out privileges)
    • Pet fee: USD 150.00 per accommodation, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 50.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Policies

    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).