Sun Palace

resort

Boulevard Kukulcan Km 20 Hotel Zone, 77500 CancunShow map

Dates & guests

    A guest room
    The entrance to Sun Palace Cancun resort
    The resort entrance
    The entrance ramp
    The ramp to the entrance

    +34 photos

    • Wifi access

      Free
    • Smoke-free place

    • Beachfront

    • Swimming pool

      Free
    • Heated pool

      Free

    About this property

    Sun Palace is a sophisticated and luxurious resort situated on the tip of the Mexican Caribbean in Cancun, with incredible ocean views, a spa, 3 heated infinity pools, a fitness center and onsite activities and entertainment. This couples-only retreat also provides free WiFi and all-inclusive dining and drinking. Each air-conditioned room has a minibar, a complimentary bottle of wine, a coffee machine, a Smart TV, a turndown service and a whirlpool bath. Accessible rooms have a roll-in shower with a shower seat and grab bars, as well as grab bars on the toilet and visual notifications on the door and smoke detector. There are 4 restaurants and 3 bars for the guests at Sun Palace to enjoy. Three of the restaurants are a la carte and serve Pan-Asian, Latin-American and Italian cuisine and the fourth restaurant is a buffet restaurant at breakfast and lunch with international cuisine and serves a la carte Mexican food in the evenings. Sun Palace organizes a range of activities for guests, including excursions to Mayan ruins or to swim with dolphins, and guests can also try extreme sports. The nearest airport is Cancun International, which is 12 km (7.5 miles) away.
    • accessibility
      Accessibility guaranteed

      Stay in the accessible room you requested or get your money back.

    • check
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      Travel with peace of mind: contact our Support team anytime on your trip.

    • support
      We call hotels for you

      We confirm the room is accessible and exactly what you booked.

    • price
      Best rate promise

      If you find the same room for less elsewhere, we’ll match the price.

    Rooms with verified accessibility information

    Accessible Room

    The accessible room
    The accessible room
    Ramp access to the private balcony

    +6

    2 single - 2 guests - Ensuite bathroom

    Guaranteed accessibility features

    • Roll in shower

    • Space under bed

    • Shower seat

    • Shower grab bars

      Wifi access

      Free

      Air Conditioning

      Heating

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    Resort general accessibility

    Top features

    • Pool ramp OR sloped entry

    • Step-free entrance

    • Accessible parking

    • Accessible front desk

    Visual disability guidance

    • Braille

    Personal Accessibility Match

    Traveler reviews

    Location

    Boulevard Kukulcan Km 20 Hotel Zone, 77500 Cancun, Mexico

    Important information

    • Check-in: from 03:00 PM.

    • Check-out: until 12:00 PM.

    • Spoken language(s): English, Spanish.

    • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

    • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

    • Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Extra fees

    • Airport shuttle fee: USD 26 per person (roundtrip)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Policies

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
    • Guests under 18 years old are not permitted at this adults-only property.
    • No pets and no service animals are allowed at this property.