Hard Rock Hotel Riviera Maya - All Inclusive
hotel
Km. 72 Carretera Cancun Tulum Puerto Aventuras, 77710 Puerto AventurasShow map
Dates & guests
+10 photos
Wifi access
FreeSmoke-free place
Swimming pool
FreeEvent room
Business center
About this property
A five-star all-inclusive resort, the Hard Rock Riviera Maya is situated in the Riviera Maya roughly midway between Tulum and Playa del Carmen. Among the services accessible by guests are a tennis court, 3 pools, a waterpark, a rock spa, a golf course, a full-stock fitness center, the option of room service, and a number of restaurants. Furthermore, a nanny for young children, conference space, and free wifi internet access is also available.
Accessible rooms come with either a king-sized bed or two double beds. All rooms have a coffee maker, a stocked mini-bar, and a flat-screen TV. Rooms also offer wifi and free long-distance calls to Canada and the US.
The hotel contains numerous bars and restaurants. The Market serves an international buffet, while Pizzeto specializes in wood-fired pizza and pasta. Frida serves Mexican cuisine la carte, while Toro serves a buffet lunch and a steak dinner. Zen focuses on Asian food, while Caffeto serves snacks and breakfast. Room service is also provided 24 hours a day, seven days a week.
Rooms with verified accessibility information
King room with garden view
+2
1 king - 2 guests - Ensuite bathroom
Guaranteed accessibility features
Roll in shower
Shower seat
Shower grab bars
Handheld shower head
Wifi access
FreeAir Conditioning
Flat screen tv
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Hotel general accessibility
Top features
Step-free entrance
Accessible parking
Wide door entrance
Smooth floor in the lobby
Personal Accessibility Match
Traveler reviews
Location
Km. 72 Carretera Cancun Tulum Puerto Aventuras, 77710 Puerto Aventuras, Mexico
Important information
Check-in: from 03:00 PM.
Check-out: until 12:00 PM.
Spoken language(s): English, Spanish.
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
A valid credit/debit card and photo ID is required at check-in.
Extra fees
- Airport shuttle fee: USD 68 per person (roundtrip)
- Pet fee: USD 150 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.